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Att tänka på när man designar sin RADIUS-lösning

I två tidigare artiklar har vi beskrivit varför intresset för BNG och RADIUS-baserad provisionering ökar och vad som gör COS lösning unik. I denna text går vi djupare in på vad man bör ta i beaktande när man väljer RADIUS-lösning. När man ska implementera en BNG i sitt nät ställs man nämligen inför valet av RADIUS-lösning och hur databasen skall sättas upp. Det här valet är långt ifrån självklart och kan vara komplicerat, varför vi här vill erbjuda vägledning. 

Vi på COS har sett ett antal olika metoder för att implementera RADIUS-provisionering och eftersom den här lösningen blir avgörande för nätets driftsäkerhet är det väl värt att investera lite tid i att fatta ett genomtänkt beslut. Givetvis är era unika förutsättningar avgörande för vilken lösning som passar ert nät bäst, men här nedan följer våra generella rekommendationer.

Nedanstående varianter baseras på FreeRADIUS och PostgreSQL men är liknande även för MariaDB/MySQL 

Vi ser följande tre alternativa lösningar för authentication och authorization med FreeRADIUS:

Alternativ 1: Enklast möjliga – ej redundant:

  • 1 VM (Virtual Machine) med FreeRADIUS.
  • 1 VM med databasen med automatisk backup/export.

Eftersom det är virtuella servrar är det enkelt att utföra backup/restore/replikering, göra snapshots innan uppdateringar och liknande. I det här scenariot används den underliggande virtualiserings-plattformen (tex VMware) för att minimera nertid jämfört med fysiska maskiner. Denna uppsättning är okomplicerad och passar utmärkt i mindre kritiska implementationer och labbmiljöer.

Alternativ 2: Redundans med hjälp av replikering

  • 2 VM med FreeRADIUS.
  • 2 VM för databasen, 1 VM är primär och den andra sekundär/standby.

FreeRADIUS måste konfigureras så att RADIUS känner till båda databaserna (både primär och sekundär) och kommer därmed automatiskt växla till den sekundära om den primära slutar att svara. För att på databasnivå ange att den sekundära databasen nu ska vara ny primär krävs ytterligare konfiguration och vanligen ytterligare en vm (quorum) om det ska ske automatiskt. I annat fall måste det göras manuellt. Det här är en bra medelväg mellan komplexitet och driftsäkerhet.

Alternativ 3. Redundans med hjälp av klustring

  • 2 VM med FreeRADIUS.
  • 2 VM med databasen uppsatt i klusterläge, antingen aktiv-passiv (den passiva tar över vid fel på den aktiva) eller aktiv-aktiv (avancerat – de kan dela på lasten).

Klusteruppsättningen är betydligt mer avancerad än replikeringsläget som beskrevs i alternativ 2, men möjliggör en ännu högre upptid. De två RADIUS-servrarna ansluter mot en ip-adress som representerar klustret. En fördel är att båda databas-VM:arna kan vara aktiva samtidigt i aktiv-aktiv läget och således dela på lasten. Failover sker i detta läge automatiskt utan manuell inblandning. Detta är dock den mest komplexa uppsättningen och kräver avancerad databasexpertis för övervakning och drift. Den lämpar sig bäst för stora  operatörer, där kraven på tillgänglighet är de högsta och man har in-house kompetens för denna uppsättning.

RADIUS Accounting

Att samla RADIUS Accounting-data, dvs statistik och information om hur nätet används på detaljnivå, kan vara krävande och bör hanteras av en separat RADIUS-server med egen databas. Ovanstående varianter på redundans handlar om att sköta de andra funktionerna – Authentication och Authorization.

COS Systems guidar dig i valet av RADIUS-lösning

Vi på COS har byggt upp kunskap och erfarenhet i samarbete med våra partners och guidar dig gärna i valet av RADIUS och BNG-lösning. Vår filosofi är pragmatisk – “låt inte det optimala bli den värsta fienden till något som är bra.” Att välja den mest komplexa lösningen är inte alltid det rätta, utan förutsättningarna för att kunna hantera lösningen över tid bör styra valet. Samtidigt utvecklas tekniken och givetvis skall man dra nytta av innovationer och de framsteg som görs. Vi följer denna utveckling och hjälper er gärna att fatta rätt beslut.

Mer från COS Systems

I nästa artikel lyfter vi blicken och presenterar hela COS Business Engine – vår kompletta lösning för stadsnätsdrift.

Håll utkik efter den. Läs mer om våra lösningar och hitta alla delar i vår artikel serie här!

Kontakta oss för ett samtal om hur COS kan stödja din verksamhet!
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Optimera driften av ditt öppna stadsnät med COS Business Engine

Marknaden mognar – nu handlar det om effektiv drift

Efter år av intensiv utbyggnad har marknaden för öppna stadsnät nått en ny fas. De flesta områden har fått tillgång till fiber, och fokus ligger nu på att optimera driften, effektivisera processerna och säkerställa smidiga efteranslutningar. De områden som återstår att koppla upp är de mest svårtillgängliga, där förutsättningarna för att få ekonomi i utbyggnaden är som minst. För stadsnätsägare och operatörer innebär detta att automatisering, datakvalitet och kundupplevelse blir avgörande faktorer för långsiktig framgång.

COS Business Engine är utvecklat för att hantera hela livscykeln för ett öppet stadsnät – från intresseanmälan och kundanslutning till löpande drift. Genom att använda systemets omfattande funktionalitet kan stadsnät maximera effektiviteten, minimera manuellt arbete och säkerställa en sömlös upplevelse för både kunder och tjänsteleverantörer. Nedan går vi igenom de sex nyckelfaserna som vi identifierat för en framgångsrik stadsnätsdrift och som vi strävat efter att bygga en så automatiserad process för som möjligt. Alla nät har idag processer för detta, men nyckeln är att få alla delar att sitta ihop sömlöst.

1. Analys av marknaden och efterfrågan

För att fatta välgrundade beslut om utbyggnad är det viktigt att ha koll på marknaden och efterfrågan.

  • Projektområden: Större områden delas upp i mindre projekt där adresser importeras om de finns tillgängliga, annars används kartverktyg som Google Maps.
  • Intresseanmälan och beställning: Genom intresseanmälningar kan stadsnätet identifiera efterfrågan, samla in speedtest-data och kartlägga konkurrenssituationen projekt för projekt. När byggstart närmar sig kan kunder göra förbeställningar för att underlätta planeringen.

2. Planering och utbyggnadsbeslut

En strukturerad planeringsfas säkerställer att resurser används optimalt och att utbyggnaden blir lönsam.

  • Statushantering och kommunikation: COS Business Engine håller statusen uppdaterad för varje projektområde och automatiserar kommunikationen med kunderna baserat på aktuell fas.
  • Beslut om utbyggnad: Baserat på insamlade förbeställningar kan nätägaren prioritera utbyggnaden efter efterfrågan och optimera installationsplaneringen.

3. Utbyggnad och installation

När beslut om utbyggnad är taget gäller det att ha smidiga processer för installation och dokumentation.

  • Arbetsorderhantering: När ett projektområde går in i “Under driftsättning” skapas automatiskt arbetsordrar för alla beställningar.
  • Installationsportal: Installatörer har tillgång till en portal där de ser sina uppdrag och kan dokumentera arbetet direkt i systemet via mobil eller surfplatta.
  • Statushantering: Systemet håller koll på installationsstatus för varje adress och informerar kunder när tjänster kan aktiveras. Detta gäller även efteranslutningar i redan utbyggda områden.
  • “Födelseattest”: När installationen är slutförd sparas ljusnivåer och speedtest-resultat automatiskt i systemet, vilket skapar en pålitlig referenspunkt för framtiden.

4. Aktivering av tjänster

När fibern är installerad är nästa steg att ge kunden tillgång till tjänster på nätet.

  • Automatisk provisionering: Tack vare COS Business Engine’s integrationer aktiveras kundens tjänster automatiskt så snart CPE är installerad.
  • Kundportal för tjänsteval: Kunder väljer och aktiverar sina tjänster direkt via kundportalen, utan manuell hantering från stadsnätet eller tjänsteleverantörer.
  • Självbetjäning för tjänsteleverantörer: Leverantörer administrerar sina erbjudanden via sina egna konton, vilket minimerar behovet av stadsnätsägarens inblandning.

5. Löpande drift och support

För att säkerställa en hög kvalitet på tjänsterna krävs smidig drift och effektiva supportprocesser.

  • Driftsdata för tjänsteleverantörer: Leverantörer kan i realtid se tjänstestatus via COS Business Engine’s UI eller API:er och t.ex. starta om en CPE med ett knapptryck.
  • Support och ärendehantering: Kunder kan skapa supportärenden via kundportalen, och operatörer och tjänsteleverantörer kan samarbeta i plattformen för att snabbt lösa eventuella problem. “Födelseattest” och sparade ögonblicksbilder av driftstatus vid tidpunkten för ärendets skapande underlättar detta arbete.

6. Full koll på affären

För att långsiktigt kunna optimera stadsnätets drift är det avgörande att ha full insyn i verksamheten.

  • Automatiserad fakturering och administration: COS Business Engine hanterar fakturering och tjänsteadministration automatiskt, vilket minskar manuellt arbete och risken för fel.
  • Full flexibilitet i prissättning: COS möjliggör gruppering av adresser till “marknader i marknaden” som gör att ett unikt urval av tjänsteleverantörer, tjänster, slutkundspriser och priser mot tjänsteleverantörerna kan skräddarsys ner till enskilda adresser om så önskas. Detta underlättar särskilt affärer med fastighetsägare.
  • Tillgång till all data: Med omfattande dashboards och exportfunktioner kan stadsnätet analysera data i detalj. Genom integration med en rapporteringsdatabas kan egna dashboards byggas i t.ex. Power BI för ännu djupare insikter.

Automatisering och sammanhängande processer – nyckeln till framgång

För att ett öppet stadsnät ska fungera effektivt måste hela kedjan – från kundens första intresseanmälan till löpande drift och fakturering – vara sömlös och automatiserad. Genom att maximera självbetjäning för kunder och låta tjänsteleverantörerna själva hantera sina erbjudanden och supportärenden, kan stadsnätsägaren fokusera på strategisk utveckling istället för administration.

Med COS Business Engine får du ett system som inte bara hanterar alla dessa faser, utan också hjälper dig att optimera varje steg. Resultatet? Effektiv drift och nöjdare kunder.

Läs mer om våra lösningar här!

Kontakta oss för ett samtal om hur COS kan stödja ditt stadsnät!
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Choosing the Right RADIUS Solution for Your Network

In two previous articles, we discussed why interest in BNG and RADIUS-based provisioning is growing and what makes COS’s solution unique. In this article, we will take a deeper look at the key factors to consider when selecting a RADIUS solution.

When implementing a BNG in your network, you will need to decide on a RADIUS solution and how to set up the database. This decision is far from straightforward and can be complex, which is why we want to provide guidance here.

At COS, we have encountered several different methods for implementing RADIUS provisioning. Since this solution plays a crucial role in network reliability, it is well worth investing time in making an informed decision. Naturally, your specific circumstances will determine which solution best fits your network, but below are our general recommendations.

The following solutions are based on FreeRADIUS and PostgreSQL but are similar for MariaDB/MySQL.

Three RADIUS Authentication & Authorization Solutions with FreeRADIUS

Option 1: The Simplest Setup – No Redundancy

  • 1 VM (Virtual Machine) with FreeRADIUS
  • 1 VM with the database, with automatic backup/export

Since virtual servers are used, it is easy to perform backup/restore/replication, create snapshots before updates, and similar tasks. In this scenario, the underlying virtualization platform (e.g., VMware) minimizes downtime compared to physical machines. This setup is straightforward and works well for less critical implementations and lab environments.

Option 2: Redundancy via Replication

  • 2 VMs with FreeRADIUS
  • 2 VMs for the database (1 primary, 1 secondary/standby)

FreeRADIUS must be configured to recognize both databases (primary and secondary) so that it automatically switches to the secondary if the primary stops responding. To promote the secondary database to primary automatically, additional configuration and usually an extra VM (quorum) are required. Otherwise, this must be done manually. This setup is a good balance between complexity and reliability.

Option 3: Redundancy via Clustering

  • 2 VMs with FreeRADIUS
  • 2 VMs with the database in cluster mode, either active-passive (the passive takes over if the active fails) or active-active (both share the load)

The clustering setup is significantly more advanced than the replication approach in Option 2 but enables even higher uptime. The two RADIUS servers connect to an IP address representing the cluster. In active-active mode, both database VMs are operational simultaneously, sharing the load. Failover occurs automatically without manual intervention. However, this is the most complex setup and requires advanced database expertise for monitoring and maintenance. It is best suited for large operators with the highest availability requirements and in-house expertise to manage this setup.

RADIUS Accounting

Collecting RADIUS Accounting data—detailed statistics and usage information—can be demanding and should be handled by a separate RADIUS server with its own database. The redundancy options described above focus on managing Authentication and Authorization functions.

COS Systems: Helping You Choose the Right RADIUS Solution

At COS, we have built expertise in collaboration with our partners and are happy to guide you in selecting the right RADIUS and BNG solution. Our philosophy is pragmatic: “Don’t let the perfect be the enemy of the good.” The most complex solution is not always the best choice; instead, the ability to manage the solution over time should be the deciding factor. At the same time, technology is constantly evolving, and it is essential to take advantage of innovations and advancements. We stay up to date with these developments and are happy to help you make the right decision.

More from COS Systems

In our next article, we will take a broader perspective and present COS Business Engine – our complete solution for municipal network operations.

Stay tuned and read more about our solutions here!

Contact us to talk about how COS can support your operationst!
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More Efficient BNG and RADIUS Provisioning with COS Systems

In our previous article, which you can read here, we discussed how Active Ethernet networks can be modernized with BNG (Broadband Network Gateway) and RADIUS provisioning, simplifying operations and increasing scalability. However, not all BNG and RADIUS implementations are the same—and this is where COS Systems stands out. Our solution is designed to provide higher operational reliability, easier management, and better control while being flexible enough to fit different network models.

What Makes COS Systems’ Solution Unique?

COS Systems has developed a flexible and automated RADIUS integration to manage BNGs, eliminating many of the challenges faced by previous implementations. Here are some of the key advantages:

  • Simplified Configuration and Management – Our solution requires minimal manual configuration, making network deployment and maintenance quick and easy.

  • All Data in One Place – Provisioning parameters and customer information are centrally managed within COS Business Engine instead of being scattered across different systems. This means there’s no need to log into the RADIUS database directly to view and manage provisioning attributes.

  • Robust Backup and Recovery – Since all data is stored in the COS platform, an up-to-date copy of the network’s provisioning information is always available. If anything happens, the system can be easily resynchronized and restored! Additionally, since COS Business Engine itself is backed up, this provides multiple layers of security.

  • Monitoring – Our solution not only monitors RADIUS itself but also the underlying database, providing better visibility and insight for operators.

  • Seamless Migration from Legacy Solutions – If you already have information on where customers are connected (e.g., switch ports), we can build a RADIUS database to facilitate an easier transition to BNG provisioning.

Support for Different BNG Provisioning Models

Our solution is flexible and supports multiple established BNG provisioning models, including:

  • Centralized BNG – A single BNG handling all traffic and provisioning from a central location.

  • Distributed BNG – Multiple BNG units sharing the load and creating redundancy.

  • Virtual BNG (vBNG) – Software-based BNG that can run virtually or on dedicated hardware, such as solutions from our partner netElastic.

Technical Enhancements in Our Implementation

We have also made key technical improvements compared to older BNG and RADIUS implementations:

  • Support for provisioning via RADIUS using a combination of users, groups, and user profiles.

  • Pre-built integrations for MariaDB/MySQL and PostgreSQL.

  • Support for both modern WireGuard and traditional IPSec-based VPNs.

  • Management of RADIUS attributes, operators, and values directly in COS Business Engine’s web interface.

  • Support for various VLAN schemes, including those using pseudo-wires.

  • Ability to resynchronize RADIUS data in case of catastrophic failure.

  • Full compliance with the FreeRADIUS standard schema, making FreeRADIUS updates simpler and less risky.

A Smooth, Robust, and Future-Proof Solution

With our BNG and RADIUS implementation, you get a reliable and flexible solution that makes network management easier. Our centralized management, automated provisioning, and monitoring give operators and network owners better control and lower operational costs. At COS, we’re ready to help you transition to BNG provisioning in a cost-effective way.

More from COS Systems

In article three, we dive deeper into what to consider when designing your RADIUS solution. Read the article here.

Stay tuned and read more about our solutions here!

Contact us to talk about how COS can support your operationst!
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Secure your network and modernize your provisioning with RADIUS and BNG

Network owners are facing an exciting transformation. Thanks to recent price reductions in Broadband Network Gateway (BNG) solutions, opportunities that were once reserved for larger operators are now within reach for small and mid-sized network owners. Today, these investments are not only justifiable for streamlining operations but also for enabling the rapid deployment of new services and technologies.

RADIUS and BNG – An Efficient Path Forward

Traditional provisioning of Active Ethernet networks often requires manual or semi-automated provisioning of network switches. Many networks consist of switches from multiple hardware vendors, demanding deep technical expertise to ensure secure and scalable operations. By implementing BNG solutions, provisioning can be simplified, automated, and centralized. This is achieved by configuring the access portion of the network statically, allowing all service changes to be managed centrally via the BNG—eliminating the need for local reconfiguration of switches.

Provisioning is controlled using RADIUS, a standardized and proven protocol for centralized authentication, authorization, and accounting (AAA). To fully automate this process, integration with a BSS/OSS system—such as COS Business Engine—is required.

Key Benefits of RADIUS and BNG Provisioning

  • Reduced Complexity – Enables the use of simpler and more cost-efficient access switches.
  • Improved Reliability and Easier Troubleshooting – The static access layer allows for quicker problem identification.
  • Enhanced Security and Policy Management – RADIUS centrally handles authentication, authorization, and accounting (AAA), while BNG supports Quality of Service (QoS) and policy-based traffic control.
  • Scalability and Future-Proofing – The solution works equally well for both small and large networks.
  • Flexible Service Delivery and Integration – Changes can be implemented without manual intervention.
  • Free Seating – Simplifies customer equipment setup and reduces support calls since the customer’s device can connect to any port without requiring predefined settings. A practical example is that a customer’s IP telephony service will work regardless of which port their device is connected to.

COS Systems – The Smartest Path to Modernization

COS Systems has extensive experience in automated provisioning. Our software efficiently handles provisioning for Active Ethernet networks, and we partner with all major hardware vendors for PON provisioning. We’ve closely followed the evolution of RADIUS and BNG and have developed a solution in collaboration with leading manufacturers—built on industry standards and the latest technologies.

However, we offer much more than just provisioning. With our BSS/OSS system, you get an end-to-end solution for managing and automating the operations of open-access networks. Our platform covers everything from customer interest registrations and customer portal management to flexible administration of service providers, services, and pricing across different network segments or properties. Additionally, it includes built-in ticketing, fiber installation management, and automated invoice generation—streamlining the entire process.

With COS Business Engine, BNG, and RADIUS, you get:

  • A cost-effective solution – Lower operational costs without replacing existing infrastructure.
  • High reliability and scalability – A solution that grows with your network.
  • Standardized and future-proof technology – Open standards with support for leading manufacturers.

More from COS Systems

In article two, we’re diving into how COS Systems’ RADIUS and BNG provisioning solution works and how it can help you optimize your network operations. Read the article here.

Click here to learn more about our solutions.

Contact us to talk about how COS can support your operationst!
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Press Release – COS Systems and Calix Expand PON Networks in the Nordics

COS Systems and Calix Expand PON Networks in the Nordics

 

The Nordics have long been at the forefront of fibre rollouts, and while Active Ethernet has historically dominated the region, the global shift towards PON (Passive Optical Network) technology is gaining momentum. As a market leader in FTTH solutions across North America, Calix is now introducing its innovative PON solutions to the Nordics in collaboration with COS Systems, enabling operators to seamlessly modernise and scale their networks.

“The Nordics have always led the way in broadband innovation, and we’re excited to bring our cutting-edge PON technology to Sweden and beyond. Together with COS Systems, we are making it easier than ever for operators to deploy smarter, more sustainable fibre networks,” says Patricia Öien Ingemarsson, Sales Manager Nordics at Calix.

Why Calix PON?

Active Ethernet networks provide a dedicated fibre connection to each user, ensuring consistent bandwidth and high performance. However, they require energy-intensive switches distributed throughout the network footprint. PON, on the other hand, utilises a shared fibre infrastructure with optical splitters (mirrors) to distribute signals, making it more cost-efficient and less vulnerable.

While traditional concerns around PON have centred on potential bandwidth contention, advancements from industry leaders such as Calix now enable multi-gigabit speeds on XGS – PON, 50G Pon and beyond. Compared to Active Ethernet, PON technology from Calix delivers several key advantages:

  • Lower energy consumption – A greener, more cost-efficient network
  • Scalable capacity management – Seamlessly meets growing demand
  • Optimised operations & maintenance – Automation streamlines network management
  • Simplification – Easy and quick setup for fast roll-out
  • IP/MPLS enabled platform, with integrated BNG capabilities
  • Modular, Compact (1RU) High-density OLTs

A Seamless Transition with COS Systems  and Calix

With a long-standing global partnership, Calix and COS Systems provide a fully integrated solution to support network owners and operators. COS Systems offers a comprehensive broadband management platform (BSS/OSS), ensuring a smooth, automated migration to PON.

The deep integration between COS Systems & SMx SDN Controller – an advanced network Manager with a REST based API and NetConfYANG configuration model enables:

  • Automated provisioning – Simplifies service activation for new customers
  • Network Sync & Registry – Ensures seamless operation and accurate element tracking
  • 24/7 Monitoring & Diagnostics – Detects disruptions, analyses ONT status, and enables remote troubleshooting with real-time visibility into connected devices

With this integration, operators benefit from a scalable, automated solution that maximises efficiency, minimises downtime, and provides unparalleled flexibility.

“Our collaboration with Calix has been incredibly successful, and we’re thrilled to expand it further. By integrating our solutions, we empower operators with a seamless transition to PON, optimising everything from service activation to troubleshooting,” says Mikael Philipsson, CEO of COS Systems.

About Calix

With a 25-year legacy of empowering broadband service providers, Calix delivers an end-to-endbroadband platform—from the access edge to in-home Wi-Fi networks. Our solutions integratehardware, software, and cloud-based analytics while upholding the highest standards for energy efficiency and sustainability under the EU Code of Conduct. With over 1,600 customers worldwide, including more than 600 providers operating 10G XGS-PON networks, Calix continues to transform broadband across North America and beyond.

About COS Systems

COS Systems delivers cloud-hosted software to plan, build, and manage broadband networks worldwide. Our flagship platform, COS Business Engine, is a proven BSS/OSS solution that supports both traditional ISPs and Open Access networks. COS FSM optimises scheduling, dispatching, and task management for a more efficient and integrated workflow. With an end-to-end approach, our solutions enable self-service management, digital sales, and marketing through an intuitive online marketplace. Designed for ease of use, COS Business Engine enhances both the customer and employee experience—driving higher take-up rates and maximising revenue.

Watch the demo!

Get in Touch and See it Live!
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Meet the latest addition to our team – Regian Landström

Tell us a little about yourself – who are you, and what is your background?

I’m Regian, an energetic and outgoing IT enthusiast with a strong background in programming. I’ve worked in IT support for around four years, gaining experience in both telecom and factory environments. My passion for technology started early—I’ve been developing applications and small games since I was about 10 years old. IT has always been a big part of my life, and I love learning and exploring new challenges in the field.

What caught your interest in COS Systems?

I was looking for a place where I could grow both personally and professionally, and I truly believe COS Systems is the perfect environment for that. The job posting immediately caught my attention—it sounded like an exciting and challenging role. But what really sealed the deal for me was meeting the team during my interview. Their energy and passion made it clear that this was a place I wanted to be.

What are your goals for the coming months?

My main goal is to build a strong foundation of knowledge so I can dive deeper into my role as quickly as possible. I believe that having a solid base makes it much easier to expand and develop expertise over time. The sooner I get up to speed, the sooner I can contribute in a meaningful way.

Why should people contact you and press the “connect with Regian” button?

I believe that strong teams are built on connection and collaboration. Whether it’s bouncing ideas off each other, solving challenges together, or just having a casual chat, staying connected fosters trust and understanding. Even a simple Slack message can go a long way in strengthening teamwork, and I’m always happy to connect!

Tell us a fun fact about yourself.

I am Sámi from my dads side.

CONNECT WITH REGIAN
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Broadband Mystery Tour

Solve the Secrets of Connectivity!

The Mystery Unfolds

Step into the shoes of a broadband detective for an immersive adventure where you’ll unravel real-world connectivity challenges. Work alongside industry leaders to crack the code of successful broadband deployments – no powerpoints, no lectures, no sales pitches just hands-on problem-solving that gets results.

The Broadband Mystery Tour is an interactive, problem-solving roadshow designed to demystify broadband deployment through a fun and engaging Scooby-Doo-style mystery experience. Instead of presentations, we focus on conversations, collaboration, and hands-on challenges to help communities and industry leaders uncover the key to successful broadband expansion.

Guided by the Mystery Gang—a powerhouse team of broadband experts and sponsors including Bonfire, Vetro, COS, Ocius-X, Nokia, and Hexatronic—attendees will step into the role of Broadband Detectives to solve real-world connectivity challenges across four key phases: Planning, Design, Construction, and Operations.

From cracking the case of missing business plans to unraveling network design puzzles and solving construction bottlenecks, this immersive event equips attendees with the knowledge and confidence to build sustainable, high-performance broadband networks.

Join us on the Broadband Mystery Tour—where we solve the clues, connect the unconnected, and bring communities online!

Are you ready to crack the broadband code?

Is This Adventure Right for You?

✓ Community Leaders: Learn how to champion broadband initiatives
✓ ISP Professionals: Master next-gen network deployment strategies
✓ Network Engineers: Get hands-on with cutting-edge solutions
✓ Tech Leaders: Understand the future of connectivity
✓ Policy Makers: Discover what makes broadband projects succeed

Learn more and become a broadband detective!

 

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Optimizing Fiber Broadband with Managed Network Services and COS Business Engine

As broadband demand continues to grow, network operators are turning to Managed Network Services (MNS) to streamline operations, enhance service quality, and ensure long-term profitability. Whether for municipalities, utilities, or private fiber operators, managing a broadband network requires a combination of technical expertise, automation, and customer-centric service delivery. This is where COS Business Engine comes into play, offering a comprehensive platform designed to optimize network operations and improve the end-user experience.

What Are Managed Network Services?

Managed Network Services refer to the outsourcing of network operations, monitoring, maintenance, and security to a third-party provider. For fiber broadband networks, MNS can include:

  • Provisioning and service activation
  • Network monitoring and troubleshooting
  • Customer support and billing management
  • Security and compliance enforcement
  • Performance optimization

By outsourcing or automating these tasks, broadband providers can focus on expansion, customer engagement, and business growth rather than the complexities of daily network management.

The Role of COS Business Engine in Managed Network Services

COS Business Engine is a powerful automation and management platform designed specifically for open-access and fiber broadband networks. It plays a crucial role in enabling efficient, automated, and customer-friendly managed network services. Here’s how:

1. Automated Service Provisioning & Network Management

COS Business Engine automates the entire process of service provisioning, allowing providers to quickly activate and modify services without manual intervention. This ensures a seamless customer experience while reducing operational costs.

2. Customer Portal for Self-Service & Reduced Support Costs

The customer portal empowers end-users to manage their own services, upgrade bandwidth, and troubleshoot issues without contacting support. This self-service functionality significantly reduces the burden on customer support teams.

3. Open-Access Network Support

For operators running open-access networks, COS Business Engine enables multiple service providers to operate on the same infrastructure efficiently. It automates revenue-sharing, service provider onboarding, and customer interactions, ensuring a well-orchestrated multi-provider ecosystem.

4. Integrated Billing & Revenue Management

Billing can be complex in fiber broadband networks, especially with multiple service providers involved. COS Business Engine integrates automated billing, invoicing, and payment tracking, reducing administrative overhead and ensuring accurate financial management.

5. Network Monitoring & Issue Resolution

Through real-time monitoring and analytics, network operators gain visibility into performance issues, outages, and maintenance needs. This proactive approach improves network reliability and enhances customer satisfaction.

6. Scalability & Future-Proofing

As broadband networks grow, scalability becomes essential. COS Business Engine is designed to support networks of all sizes, from small municipal projects to nationwide fiber rollouts. Its modular approach allows operators to scale services effortlessly while maintaining operational efficiency.

Why Managed Network Services Matter for Fiber Operators

Implementing Managed Network Services, powered by a solution like COS Business Engine, provides several key benefits:

  • Reduced operational costs through automation and self-service tools
  • Improved customer satisfaction with faster service activation and issue resolution
  • Increased network efficiency through proactive monitoring and maintenance
  • Enhanced revenue streams by supporting multiple service providers on open-access networks
  • Regulatory compliance with built-in security and governance tools

As fiber broadband networks continue to expand, Managed Network Services are becoming essential for ensuring smooth operations, financial sustainability, and superior customer experiences. COS Business Engine serves as a powerful enabler of managed services, automating complex processes, improving efficiency, and allowing operators to focus on growth rather than day-to-day network management.

For fiber operators looking to streamline operations, enhance service delivery, and scale effectively, COS Business Engine provides the tools needed to succeed in the rapidly evolving broadband landscape.

Ready to optimize your operations? Contact us today to learn more!

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