COS Systems, SNG, and Valo Publish Joint White Paper on Options to Bridge Broadband Gaps 

 

November 9th, 2023, Umeå Sweden — Strategic Networks Group (SNG), Valo, and COS Systems today announced that they have published a white paper exploring the challenges that bridging broadband gaps in unserved and underserved areas entails, as well as presenting possible approaches to address them.

This whitepaper explores the challenges faced by localities (communities, regions, etc.) and presents four potential options to address their broadband gaps: do nothing, subsidize an ISP, become an ISP, or develop a digital infrastructure public-private partnership.

After thorough evaluation, the digital infrastructure public-private partnership (PPP) approach emerges as the most recommended solution because it leverages the strengths of both public and private sectors to ensure affordable broadband access is available to all.

The release of the white paper “Leaving No One Behind in an Increasingly Digital World–Options for Unserved and Underserved Areas to Bridge Broadband Gaps” is the outcome of a long partnership between SNG, COS, and Valo to enable stewardship of localities’ digital future that is sustainable, inclusive, and cost-effective.

Ensuring that no one in your locality is left behind in an increasingly digital world means that everybody can access reliable and affordable high-speed internet. This broadband connectivity has become an essential infrastructure for localities. However, there are still areas where broadband services are non-existent (unserved) or inadequate (underserved).

This joint whitepaper compares the various options available to localities seeking to bridge their broadband gaps and ensure equitable access to digital opportunities. Recognizing that a one-size-fits-all solution does not exist, the paper analyzes the advantages and drawbacks of each proposed option to help decision-makers make better-informed choices about their locality’s digital future.

“We are delighted to jointly announce this white paper highlighting different options to solve broadband gaps,” said Mikael Curri, founder and President of SNG. “We will continue to work with localities and the private sector to build a sustainable broadband and digital inclusion ecosystem.”

About Strategic Networks Group

If you want to learn more about digital infrastructure, public-private partnerships, digital inclusion, and how to get started, reach out to us at www.sngroup.com

About Valo

For more information on what it takes to set up, operate, or commercialize digital infrastructure, don’t hesitate to reach out to us at www.valonetworks.com

About COS Systems

COS Systems delivers cloud-hosted software to plan, build, and manage broadband networks globally. COS Business Engine is a proven network management solution (BSS/OSS) supporting traditional ISPs and Open Access networks.

To Revolutionize and Simplify Customer Experience and Sign-Up Process for Network Operators and Subscribers Worldwide


Las Vegas, Nevada, Calix ConneXions, October 2023 – GOCare providing innovative software solutions to the broadband and utility industries, including a complete digital experience platform, proprietary SMS Chat functionality, Secure Payments, multi-platform NPS scoring, and a sophisticated analytics engine, and COS Systems, a leading provider of network management and billing solutions for Network Operators, Service Providers and Open Access Networks are excited to announce a strategic partnership as well as a Proof of Concept (PoC) demonstrations that will take place on the expo hall floor of ConneXions.

This collaboration brings together two industry leaders to revolutionize and simplify the customer experience and sign-up process for Service Providers and their subscribers worldwide.

The PoC addresses customers’ overwhelming preference for digital channel engagement and the convenience of those channels for prospective customers, existing customers, and operators alike. Combining COS System’s address-search functionality (showing where fiber is available), with GOCare’s intelligent data capture and flexible digital experience platform, the companies provide operators and their subscribers with a world-class customer experience and easy access to available services. The integration makes it easy for operators’ subscribers to sign up for service by using digital channels such as SMS, WebChat, Social Media interactions, and even email to both get information about fiber services available in their area and eventually sign up via those digital channel engagement mediums.

COS Systems Business Engine, a proven network management solution (BSS/OSS) supporting Service Providers, Operators, and Open Access Networks with an automated end-to-end solution to streamline fiber network management will integrate seamlessly with GOCare’s analytics engine to enable operators to search for and sign up for services using the digital mediums most comfortable to their subscribers.  

“In a landscape where ISPs must constantly adapt their interactions with networks and subscribers, our decision to partner with GoCare has us very excited. This partnership signifies more than integration; it opens new avenues for enhanced communication and customer experiences, while reducing operational expenses and time for ISPs and network owners. COS has always championed automation, and finding a partner in GOCare, who shares this ethos, means our combined software capabilities will empower operations to engage with customers through contemporary channels like SMS, Facebook, WhatsApp, and Instagram, with the scope for further expansion. It’s about efficiency meeting innovation for superior service delivery,” said Mikael Philipsson, CEO of COS Systems.

“In today’s competitive broadband marketplace, ‘being easy to do business with’ is critical”, stated Rick Perkins, CTO of GOCare. “The PoC between GOCare and COS Systems simplifies customers’ expression of interest to a service provider and accelerates the timeline of service delivery without the friction of legacy processes like web searches, filling out forms online or even phone calls, IVR, hold times, and more” added Rick. Furthermore, service providers are able to determine consumer demand beyond their footprint for future smart builds through this important integration between GOCare and COS Systems”, concluded Perkins.

COS Systems and GOCare are committed to helping operators worldwide deliver exceptional broadband services with unmatched reliability and performance. The partnership will focus on providing a best-in-class customer experience to meet the evolving needs of service providers and their subscribers.

About COS Systems:

COS Systems is a leading provider of cloud-hosted network management and billing solutions for service providers. COS Business Engine is a proven network management solution (BSS/OSS) supporting Service Providers and Open Access Networks. The end-to-end platform provides subscribers self-service and digital sales and marketing through an online marketplace. Service orders will be automatically activated within a minute, and billing follows with no operator interaction. It offers a great user experience, increasing take rates and revenue. COS Systems has a global customer base and serves a wide range of service providers, including municipalities, utilities, network operators, and fiber ISPs. Learn more about COS Systems at www.cossystems.com.

About GOCare:

GOCare provides software solutions to the broadband and utility industries. Our SaaS portfolio includes a complete digital experience platform, proprietary SMS Chat functionality, Secure Payments, multi-platform NPS scoring, and a sophisticated analytics engine allowing our clients to benchmark their performance against other similar operators. GOCare was founded by industry veterans and incorporates its mission of “By Operators, For Operators” into how they partner with broadband industry leaders such as Vexus Fiber, Point Broadband, Bluepeak, and many others. For more information visit www.gocarecx.com

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COS Systems and netElastic RADIUS Solutions Collaboration Logo with Village Background

Santa Clara, California, and Umeå, Sweden, August 22, 2023 – netElastic, an innovative software company providing high-performance routing solutions, and COS Systems, a leading provider of network management and billing solutions for Service Providers and Open Access Networks are excited to announce a strategic partnership. This collaboration brings together two industry leaders to revolutionize the delivery of RADIUS (Remote Authentication Dial-In User Service) solutions for service providers worldwide.

This partnership between COS Systems and netElastic addresses the growing demand for BSS solutions for Open Access networks. By combining COS System’s unique open-access billing solution with netElastic’s pioneering vBNG routers, the companies will provide service providers with a powerful, future-ready RADIUS platform.

COS Systems Business Engine, a proven network management solution (BSS/OSS) supporting Service Providers and Open Access Networks with an automated end-to-end solution to streamline fiber network management will integrate seamlessly with netElastic’s virtual BNG, a software-based solution that enables service providers to deliver high-performance broadband services. This integration will empower open access service providers to efficiently manage subscriber access and authentication through a centralized RADIUS solution, allowing them to choose virtually any RADIUS-capable BNG solution to manage subscribers.

“We are thrilled to collaborate with netElastic Systems whose disaggregated approach to BNG makes it an attractive solution, creating a wider overlap with fiber operators using COS. This collaboration brings key L3 functionality to enable automation in forward-thinking, unique business models.” said Mikael Philipsson, CEO of COS Systems. 

“While programming an OLT directly is good enough for many ISPs, open-access networkers need fine-grained subscriber control to provide services that allow them to differentiate in the market.” said Tom Mitchell, VP of Strategy and Business Development at netElastic Systems. “RADIUS is the open standard that enables this and netElastic’s virtual Broadband Network Gateway (vBNG) is the ideal router to bring it all home.”

COS Systems and netElastic are committed to helping service providers around the world deliver exceptional broadband services with unmatched reliability and performance. The partnership will focus on providing best-in-class RADIUS solutions to meet the evolving needs of service providers and their subscribers.

About COS Systems:

COS Systems is a leading provider of cloud-hosted network management and billing solutions for service providers. COS Business Engine is a proven network management solution (BSS/OSS) supporting Service Providers and Open Access Networks. The end-to-end platform provides subscribers self-service and digital sales and marketing through an online marketplace. Service orders will be automatically activated within a minute and billing follows with no operator interaction. It offers a great user experience, increasing take rates and revenue. COS Systems has a global customer base and serves a wide range of service providers, including municipalities, utilities, network operators, and fiber ISPs. Learn more about COS Systems at www.cossystems.com.

About netElastic:

netElastic is an innovative software company providing high-performance routing solutions for broadband providers. netElastic developed one of the first software-based broadband network gateways (BNGs) and has been a leader ever since. netElastic vBNG brings greater scalability, flexibility, and lower costs to BNGs. netElastic’s software-based CGNAT solution provides the most important CGNAT features at a fraction of the cost of traditional proprietary CGNAT solutions. For more information, please visit www.netelastic.com

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COS and VETRO logos - Partners in Streamlined Fiber Network Management

COS and VETRO logos - Partners in Streamlined Fiber Network Management

Integration Eliminates Swivel-Chair Operations and Duplicate Data Entry by Providing Real-Time Visibility for Service Locations, Installation Status, and Service Type

 

Portland, ME, May 2, 2023 – In a surging fiber broadband market, network owners and operators remain competitive by planning and deploying fiber networks rapidly and cost effectively. A new technical integration announced today between VETRO, a leading global provider of open, cloud-native fiber management systems of record, and COS Systems, a premier maker of cloud-hosted software used to manage broadband networks around the world, will do just that — providing network operators and internet service providers (ISPs) an automated end-to-end solution to streamline fiber network management. The integrative approach between the two companies will lead to greater efficiencies in areas ranging from planning to operations, reducing critical time to market.

“With soaring demand for true high-speed connectivity, the broadband industry needs to deliver network infrastructure that keeps pace. We’re delighted to partner with the forward-thinking, innovative team at COS Systems to help our shared customers seamlessly leverage VETRO’s best-in-class fiber management system,” said Will Mitchell, VETRO CEO. “Our open API, cloud-native platform enables seamless integration between VETRO’s system of record and OSS/BSS tools offered by COS to help network operators save significant time and money with the service provisioning and billing associated with their fiber networks.”

Optimizing Network Design and Serviceability

Leveraging VETRO’s network mapping data along with the COS Business Engine, joint VETRO and COS customers can now plan and design networks based on confirmed demand, optimizing fiber build outs. Field crews installing equipment have direct access to fiber circuit paths and network design; as drops are completed and Optical Network Terminals (ONTs) are installed, status changes are updated in real time, driving serviceability.

Network operators can easily identify and troubleshoot issues and respond to outages and service requests quickly. Various departments — engineering and billing for example — are working from the same set of data in real time, eliminating repetitive “swivel chair” operations and ensuring data integrity.

“With our integration, we’re marrying two industry-leading platforms to provide network operators with a holistic view of their network,” says Mikael Philipsson, CEO, COS Systems. “Today’s dynamic broadband environment requires thoughtful, collaborative approaches and we are proud to work with VETRO to deliver a solution that compresses deployment time, drives down errors, and provides real-time visibility and monitoring. The powerful combination of the COS Business Engine and VETRO’s always-accurate system of record offers a smart, automated end-to-end solution, with thousands of validations and cross-referencing to ensure data integrity.”

To learn more about the integration or to request a demo, please visit cossystems.com/book-a-demo/

About COS

COS Systems delivers cloud-hosted software to plan, build, and manage broadband networks globally. COS Business Engine is a proven network management solution (BSS/OSS) supporting Service Providers and Open Access networks. The end-to-end platform provides subscriber self-service and digital sales and marketing through an online marketplace. Service orders will be automatically activated within a minute and billing follows with no operator interaction.  It offers a great user experience, increasing take rates and revenue. Learn more about COS Systems.

About VETRO

VETRO builds software that makes it radically simpler and faster for broadband providers to plan, design, deploy, and operate their fiber optic networks. Our map-based SaaS platform is easier to use and more powerful than traditional tools, and enables network owners, operators and sponsors to benefit from a modern, integrated, and connected digital hub for their physical network assets. Learn more about VETRO at vetrofibermap.com.