If you are using Calix hardware in your network, together with Calix Cloud solutions, COS Business Engine can automatically update subscribers and order information in Calix Cloud. We are currently delivering our automated solution for Calix Cloud to one of our customers. With this integration, the ISP does not need to enter any subscriber information in Calix Cloud manually. Subscriber records, mapping of hardware to service locations, and which services are ordered are automatically updated from the Business Engine. This saves time and effort and ensures accurate and up-to-date information, enhancing operational efficiency and subscriber experience.
Calix Cloud offers a powerful tool for visibility of the subscriber experience, support, upsell, and marketing. For example, if a subscriber contacts their ISP due to a problem with their network, the ISP has full access to all Calix cloud-stored data. As an Elite Partner to Calix, we can help you harness this power to deliver more value to your business and provide an even better subscriber experience!
Read more about Calix Cloud here.
We are thrilled to present Super Search, our newly revamped search feature designed to make finding anything in the system easier than ever!
Here’s what makes Super Search exceptional:
Enhanced Precision: Quickly locate Service Locations, Orders, Customers, or Tickets with unparalleled accuracy.
Typo Tolerance: No more retyping due to pesky typos—Super Search understands and adjusts!
Intuitive Associations: Search for a customer’s name and easily access that customer’s orders and more.
Say goodbye to tedious searches and hello to Super Search, your new go-to tool for a streamlined, efficient workflow!
We’re simplifying access to the marketplace by introducing passwordless authentication. When activated, your customers can create an account or log in to an existing account by simply entering their email address and following the link they received in an email from Business Engine. The link takes them back to the marketplace where they left off, and they are automatically logged in. Eliminating the need for passwords not only improves the user experience but also enhances the security associated with traditional passwords.
We provide FTTH operators and network owners with software for automating and digitizing every aspect of their FTTH venture. From survey and demand aggregation, to sign up, deployment and billing – to help bridge the digital divide.