Event recap · Spokane, Washington · September 29, 2026
Regional Open Access Day 2026: The Public Broadband Edition
A successful, well-attended day of public broadband in Spokane. Network operators, ISPs, vendors and engineers met for a keynote, two panels and one-to-one speed dating.
Hosted by Broadlinc. Organised by COS Systems.
The day in brief
What was Regional Open Access Day 2026?
A free, one-day industry event on Open Access broadband. It covered operator pillars, the ISP view and one-to-one meetings between operators, ISPs and vendors.
Where and when did it take place?
At Broadlinc’s offices in Spokane, Washington, on September 29, 2026. The evening continued at The Scalehouse Market.
Who organised it?
COS Systems organised the event. Broadlinc hosted it as Elite Partner.
Watch the sessions
Full recordings of the keynote and both panels. Short clips follow below.
Short clips
Six moments from Ariane Schmidt’s keynote and one from the speed dating session. Each is about a minute.
Key takeaways from the panels
Two panels, two views of the same network. Operators explained how to run one. ISPs explained how to choose one. Summarised in our words from the recordings.
Panel I: the operator view
- Give customers one clear choice at sign-up. Unclear options cause abandonment and slow the switch from the incumbent.
- Marketing models differ. Some operators run a branded marketplace. Others send customers to ISP sites. All expect ISPs to advertise and differentiate.
- The main bad-actor risk is an ISP that stops paying. Contracts and legal safeguards matter more than reputation alone.
- A physical demarcation point splits support cleanly. The ISP takes first-level support.
- Install cost is easy to underestimate. Drop length, entry points and contractor performance move the business case as much as the main build.
- Design for failure. Extra conduit, redundant paths beyond the backbone and outdoor gear rated for the climate came up repeatedly.
- Address data quality drives truck rolls and support time.
- Handle property access inside the sign-up flow, backed by a short access and entry agreement.
Panel II: the ISP view
- ISPs join networks they do not own to move capex into customer acquisition and shed build risk.
- ISPs screen networks on market opportunity, operator reputation, onboarding ease, API quality, SLAs and fault visibility.
- The contract process works as a filter. Mismatched SLAs and values are red flags.
- Customer acquisition cost and payback time decide which networks work.
- Tiered products help. An entry tier gives marketing a starting price. Most customers still move to faster tiers.
- Add-on services are pure ISP revenue. TV adds stickiness more than margin.
- Hold your position on price. Other ISPs on the network are not yours to control.
- Local presence wins. ISPs from outside the market struggle against local names.
- Long install lead times lose customers. Operators that scale installs earn ISP loyalty.
- Explaining Open Access to customers converts. Co-marketing with a trusted operator brand helps.
How the day ran
12:00 to 12:45
Welcome lunch and networking
Doors opened at noon at Broadlinc. Lunch was sponsored by ReadiTech.
12:45 to 13:15
Keynote: A Vision for Open Access Outside Large Cities
Ariane Schmidt, Executive Director of Broadlinc, made the case for common ISP onboarding frameworks and closer collaboration between networks.
13:30 to 15:00
Panel I: What Makes an Open Access Network Successful?
Operators discussed BSS/OSS for multi-provider operations, ISP APIs and marketplace models, customer self-service, demand aggregation, shared marketing and sales, and auto-provisioning.
15:30 to 17:00
Panel II: The ISP Perspective: Getting On, Staying On
ISPs covered layer 2 versus layer 3, IP management, billing integration, greenfield versus brownfield, and how much operator involvement they want.
17:10 to 18:50
Mingle and speed dating
Structured one-to-one meetings between network operators, ISPs and vendors, scheduled in advance from each attendee’s picks.
19:00 to late
Open Access Bar
The conversations continued at The Scalehouse Market. Bonfire sponsored the cornhole.
Photos from the day
Speakers
Keynote
Ariane Schmidt
Executive Director
Broadlinc
Panel I · Moderator: Keith Ponton, Broadband Delivery Director, Arcadis
Claire Ward
Telecom Strategic Business Manager
Kitsap PUD
Shaye Ruitenbeek
Fiber Administrative Services Manager
Lehi City
Kevin McKee
Telecommunications Engineer
Grant PUD
Jeff Erwin
Chief Operating Officer
UTOPIA Fiber
Drew Pappas
Bonfire Infrastructure Group
Panel II · Moderator: Ashley Poling, VP Business Development, COS Systems
Aaron Hildreth
Founding Member
Intellipop
David Burr
Founder and President
SumoFiber
David Child
Director of Market Development
Anthem Broadband
Caleb Gutting
Project Manager
KnightCom
Mike McLaren
Director of Strategic Sales
Calix
Organisations that took part
Attendees who agreed to be listed.
Network owners and operators
- Bonfire Infrastructure Group
- Broadlinc
- Kitsap PUD
- NoaNet
- Northern Wasco PUD
- Port of Whitman County
- UTOPIA Fiber
Internet service providers
- 509Fiber
- Anthem Broadband
- ClearBeam Networks
- GigSpeed
- Intellipop
- KnightCom
- SumoFiber
- Swell Internet
Technology vendors
- Calix
- Clad Inc.
- Nokia
- Utilities One
- VETRO
- WBE Technologies
Engineering and consulting
- Arcadis
- Coregroup
- ReadiTech Engineering
- RuCon Consulting and Engineering
Content and video partnerships
- DIRECTV
Event Sponsors
Thank you to the organisations that supported Regional Open Access Day: The Public Broadband Edition.
Open Access Elite Partner
Open Access Day Partner
Add-On Sponsors
Frequently asked questions
Was Regional Open Access Day 2026 free to attend?
Yes. Attendance was free.
Where did Regional Open Access Day 2026 take place?
At Broadlinc’s offices in Spokane, Washington, on September 29, 2026.
Who organised the event?
COS Systems organised it. COS provides BSS/OSS software for Open Access network operators, wholesale carriers and retail ISPs in North America and Europe.
What topics did the program cover?
The keynote covered standardisation and ISP onboarding. Panel I covered the operational pillars of a successful Open Access network. Panel II covered the ISP view of getting on and staying on a network.
What was the speed dating session?
Structured one-to-one meetings between network operators, ISPs and vendors. COS built each personal schedule from the attendees’ picks.
Will there be another Regional Open Access Day?
COS will tell people first. Use the form below to get notified when the next edition is announced.
Be first to hear about the next edition
Leave your details. We will tell you first when the next Regional Open Access Day is announced.
Questions? Contact Maren Buchmüller, maren.buchmuller@cossystems.com.