Automating
Administration and Billing
Telecom billing automation that scales with your fiber network
COS Business Engine automates billing for ISP, hybrid, open access, and wholesale fiber networks—tightly connected to orders, provisioning, and live service status. That means billing is driven by what’s actually active in the network, reducing manual work, revenue leakage, and billing disputes.
Subscriber billing with automated payments
When a subscriber places an order in the Marketplace, provisioning and billing are triggered automatically. Invoices are generated in Business Engine and customers can manage payment methods and billing preferences directly in the customer portal.
Business Engine integrates with Stripe and supports credit card payments, ACH (US), and SEPA (EU). Customers can pay automatically or manually depending on your setup.
Accurate invoicing lifecycle — without manual reconciliation
Billing is designed to stay aligned with service delivery. Invoicing is automatically cancelled when an order is terminated, and first invoices can include prorated costs and applicable start fees.
You can run billing on a monthly cycle (invoices generated on the 1st) or an anniversary cycle based on activation date. For monthly billing, refunds for unused periods upon termination can be handled automatically.
Open access & wholesale billing specifications — built on activation data
Wholesale billing is where open access networks often lose time and trust. COS Business Engine generates wholesale billing specifications per service provider based on actual orders, activation dates, and network status—so operators and service providers work from the same source of truth.
This reduces disputes and removes the need for spreadsheets, manual imports, and separate billing silos.
Operational controls: promotions, late fees, filtering, and reporting
Automated billing is supported by tools that help you manage and scale operations: promotions are reflected in invoice amounts, late fees can be configured (fixed or percentage-based after a grace period), and admins can filter invoices and customers by payment status or method availability. Invoice statuses include Draft, Open, Paid, Late, Void, and more.
