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If you are using Calix hardware in your network, together with Calix Cloud solutions, COS Business Engine can automatically update subscribers and order information in Calix Cloud. We are currently delivering our automated solution for Calix Cloud to one of our customers. With this integration, the ISP does not need to enter any subscriber information in Calix Cloud manually. Subscriber records, mapping of hardware to service locations, and which services are ordered are automatically updated from the Business Engine. This saves time and effort and ensures accurate and up-to-date information, enhancing operational efficiency and subscriber experience.

Calix Cloud offers a powerful tool for visibility of the subscriber experience, support, upsell, and marketing. For example, if a subscriber contacts their ISP due to a problem with their network, the ISP has full access to all Calix cloud-stored data. As an Elite Partner to Calix, we can help you harness this power to deliver more value to your business and provide an even better subscriber experience!

Read more about Calix Cloud here.