If you are using Calix hardware in your network, together with Calix Cloud solutions, COS Business Engine can automatically update subscribers and order information in Calix Cloud. We are currently delivering our automated solution for Calix Cloud to one of our customers. With this integration, the ISP does not need to enter any subscriber information in Calix Cloud manually. Subscriber records, mapping of hardware to service locations, and which services are ordered are automatically updated from the Business Engine. This saves time and effort and ensures accurate and up-to-date information, enhancing operational efficiency and subscriber experience.
Calix Cloud offers a powerful tool for visibility of the subscriber experience, support, upsell, and marketing. For example, if a subscriber contacts their ISP due to a problem with their network, the ISP has full access to all Calix cloud-stored data. As an Elite Partner to Calix, we can help you harness this power to deliver more value to your business and provide an even better subscriber experience!
Read more about Calix Cloud here.
Your customer’s journey usually starts with an address search on your marketplace to see which services are available at their location. Until now, every spelling mistake could lead to incorrect or no results at all! Our recently added Fuzzy Search functionality helps correct spelling mistakes, and even if only fragments of an address are entered into the search field, the correct address will be located and displayed. Fuzzy Search automatically corrects minor inaccuracies, which leads to more successful searches and a seamless ordering process for your subscribers. This small but significant update means smoother transactions for your customers and fewer support requests for you.
Network operators need to get a comprehensive overview of their network quickly. Our new tree view displays the statuses of different network elements in the system. It helps network operators visualize, locate, and troubleshoot any issues in their network quicker and more efficiently.
Our Provisioning Dashboard shows you the total count of ONTs (Optical Network Terminal) in your network and whether they are online or offline. From there, you can easily access the tree view that opens when you click on the network element widget:
The tree’s nodes are Technical Area, OLT, and port. The number of ONTs on each level is visible.
You also see if these ONTs are online or offline- information we gather from our many hardware vendor integrations, and that is displayed and easily available in the tree view.
You can click on the different nodes in the tree to get to the corresponding entity. By using this feature, a network operator can easily see if there is a problem on a specific OLT or port.
Whether you are operating an Open Access Network or an Internet Service Provider offering external services, billing the providers using your network infrastructure and keeping track of fees and payments might seem daunting. It doesn’t have to be!
Our Stripe integration in Business Engine has been extended to support Stripe Connect, which is specifically designed for payments on platforms and marketplaces.
Every time a subscriber uses their preferred payment method to pay their service fee to a service provider on your network, the money is automatically transferred to the Operator’s or ISP’s Stripe account. From there, the payment, minus the fee you charge the providers on your network, is deposited into the provider’s Stripe account – all happening in the background without the subscribers even thinking about the platform’s existence.
This makes billing easier for everybody!
Learn more about the COS Subsriber Marketplace here.
#22 If you are using Calix hardware in your network together with Calix Cloud solutions, Business Engine can automatically update Subscriber and order information in Calix Cloud. For example, if a subscriber contacts their ISP due to a problem with their network, the ISP has access to all Calix cloud-stored data. As an Elite Partner to Calix, we can help deliver more value to your business and an even better subscriber experience!
#21 By now, you should know that we love building integrations that enrich our solution and help to grow and future-proof your business. An open mindset for new technologies and partnerships is in our DNA. Our system is built from the ground up for automation and multi-vendor support.
That is why DZS and Xtreme Access fit our platform so well. DZS Xtreme standards-compliant APIs and multi-vendor support not only simplify our integration but also enable a future-proof network.
#19 We’re excited to announce Adtran as the newest addition to our supported hardware vendors. Adtran specializes in networking and communications solutions, offering robust features for efficient network management.
Our integration with Adtran, powered by the standard provisioning adapter, allows for seamless network build-out and service provisioning. This enhances our system’s compatibility with Adtran’s multi-vendor support, simplifying the addition of new hardware vendors to your network.
Through this partnership, our Business Engine now delivers more efficient automation and zero-touch provisioning. Discover the benefits of Adtran’s network solutions in our system.
Learn more about our integration with Adtran and how it streamlines your network management at www.adtran.com
We provide FTTH operators and network owners with software for automating and digitizing every aspect of their FTTH venture. From survey and demand aggregation, to sign up, deployment and billing – to help bridge the digital divide.