Calix Cloud Integration Delivered
How does COS Business Engine integrate with Calix Cloud?
If you are using Calix hardware in your network, together with Calix Cloud solutions, COS Business Engine can automatically update subscribers and order information in Calix Cloud. We are currently delivering our automated solution for Calix Cloud to one of our customers. With this integration, the ISP does not need to enter any subscriber information in Calix Cloud manually. Subscriber records, mapping of hardware to service locations, and which services are ordered are automatically updated from the Business Engine. This saves time and effort and ensures accurate and up-to-date information, enhancing operational efficiency and subscriber experience.
Why the Calix Cloud integration matters for ISPs
Calix Cloud offers a powerful tool for visibility of the subscriber experience, support, upsell, and marketing. For example, if a subscriber contacts their ISP due to a problem with their network, the ISP has full access to all Calix cloud-stored data. As a Calix Partner, we can help you harness this power to deliver more value to your business and provide an even better subscriber experience!
Read more about Calix Cloud on the Calix website.
Frequently asked questions
What does the COS Business Engine integration with Calix Cloud do?
COS Business Engine automatically updates Calix Cloud with subscriber records, the mapping of hardware to service locations, and the services each subscriber has ordered.
Do ISPs need to enter subscriber data in Calix Cloud manually?
No. With the integration active, subscriber information flows from COS Business Engine to Calix Cloud automatically. This saves time and keeps the data accurate and up to date.
Who can use the Calix Cloud integration?
Network operators and ISPs that use Calix hardware together with Calix Cloud solutions and run COS Business Engine.
