Kitsap Public Utility District uses demand aggregation tool to validate demand before investing public funds in fiber infrastructure.
KITSAP COUNTY, Washington – Little more than a year ago, residents started informally inquiring with the Kitsap Public Utility District (KPUD) to explore whether the PUD could provide internet infrastructure, rather than relying on traditional telecom and cable providers who were not meeting the needs of this rural, mountainous region within commuting distance of Seattle.
“Kitsap PUD has been providing services to Anchor Institutions in Kitsap County for 15 years. Recently residents have been inquiring on how they obtain access to this fiber to have quality and reliable high-speed broadband services at their homes,” recalled KPUD Superintendent of Telecom Paul Avis. “It has only been in the last year, with the FCC discussing open internet and Google Fiber, that we saw the extent of how unhappy residents were with their current services.” Case in point, “I live less than a half-mile from town,” Avis said, “and get less than 1 Mbps of service over a copper DSL line. Many residents can’t get any service at all.”
“As a government agency, we can’t rely on anecdotal data since we need to be responsible with public funds,” said Bob Hunter, General Manager at KPUD. “What’s most appealing with COS Service Zones is that it enables us to let the gathering and push of interest to come from the citizens. We want to be sure the residents are driving this.” COS Service Zones provides an effective framework for residents who are rallying for better service to have a greater role in gaining better Internet faster: “The system is very well designed and able to handle all the data and capture answers to the questions we have. Are people happy with current services? Where is the need? Do they want services from the PUD?” Hunter said. “The Champions aspect of Service Zones is going to be integral to our success: Not just in gathering information but in getting service to the residents. The champions are able to explaining how it all works on a peer-to-peer basis, enabling PUD staffing to stay unchanged.”
“COS Service Zones enables the PUD to identify areas of need and want for open access telecommunications services and directs us to which neighborhoods to connect first, “ Avis said. “Because COS Systems’ technology enables self-service, once we’re deployed, we’ll be able to expand and continue to serve customers with minimal additional costs,” Avis said, describing the intent to continue working with the COS suite of products managing the day-to-day operations of the open-access network with COS Business Engine.
“If how COS Systems got involved is any indication,” notes COS’s Head of International Business Development Bjorn Wannman, “then it’s reasonable to expect that there is significant demand in Kitsap County. My first contact with this inspiring project was actually with a Kitsap resident, as a grassroots effort, who suggested we at COS connect with KPUD. This underscores the power of the community and its ability to engage; this is the very foundation of COS Service Zones.”
COS Chief Marketing Officer Isak Finér adds, “This is one of the most promising big-scale open-access projects in the US right now. They already have the backbone fiber infrastructure in the ground, and they know there is a great demand among the residents. With the right tool now in their hands to aggregate this demand and guide them to where they can confidently deploy to already committed customers, I’m positive this project will get a flying start and be a long-term success bringing new jobs and a higher quality of life to Kitsap County residents.”
About COS Service Zones
“Build it, and they will come?” Now, there’s a better way to roll-out fiber – with committed customers. No more deploying from one end of town to the other – then chasing customers.
- Draw multiple competing zones across your city or town.
- See demand build in real-time as customers signup using your branded website.
- Deploy, once target take rate is reached, to accelerate profitability.
Our mission: Subscriber-backed, successful fiber, and no more failed projects. COS Service Zones brings broadband to homes all across the globe. Let’s discover the demand in your community.
About COS Systems
COS SYSTEMS is a leading provider of software to plan, deploy and manage modern broadband networks that support services from one or more providers, using a powerful yet simple self-service interface. COS Systems takes customer needs and delivers innovative software solutions that streamline operations, accelerate revenue and deliver more satisfied subscribers. Learn more about COS Systems on www.cossystems.com.
About Kitsap PUD
Kitsap Public Utility District (KPUD) is a municipal corporation in Washington State with incorporated boundaries parallel to Kitsap County. Our mission is building and strengthening communities through utility services. We are proud to be connecting residents of Kitsap County to each other, to local government, and to the world.