Telecommunications billing software for Wireless ISPs & Fiber ISPs

Telecommunications billing software for Wireless ISPs and Fiber ISPs

Telecommunications billing software for Wireless ISPs and Fiber ISPs

COS System’s innovative platform offers a comprehensive billing and automation solution for wireless and fiber internet service providers (ISPs), streamlining the billing process and enhancing customer management and experience. The COS platform ensures timely payments and provides subscribers with a seamless online experience by automating tasks such as invoice creation, payment processing, and notifications. The self-management portal allows subscribers to update their personal details and access agreements, cancel or move services, and see the work status.

 

Why Choose COS Systems?

COS Systems’ platform is designed to meet wireless and fiber ISPs’ unique needs. Our solution is scalable and flexible and integrates seamlessly with your existing systems, ensuring a smooth transition and minimal disruption to your operations. By choosing COS Systems, you can streamline your billing process, reduce operational costs, and improve the overall customer experience.

Contact us today to learn more about how COS can help you meet your specific needs and drive success in today’s competitive market.

Learn more and book your demo today!
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Choosing the Right OSS BSS Systems for Your Business

Choosing the Right OSS BSS Systems for Your Business

The Perfect Fiber Solution for Your Project

Choosing the Right OSS BSS Systems for Your Business

When it comes to selecting the right OSS BSS System (Operations Support System/Business Support System) for your fiber project, one of the most crucial decisions you’ll need to make is whether to opt for a custom solution or an off-the-shelf product-based system. This decision can significantly impact your business operations and costs, making it a choice that requires careful consideration.

While custom solutions may offer the flexibility to tailor your system to your specific needs, they can also lead to increased costs and complexity during development and maintenance. On the other hand, off-the-shelf products may be more affordable but may not meet all your business requirements.

To avoid over-customization and ensure a seamless implementation, it’s essential to understand the capabilities and limitations of the systems you’re considering. Here are some key guidelines to keep in mind:

  • Assess whether critical features are available in the product
  • Evaluate the pricing model to ensure it’s flexible and scalable
  • Determine if the vendor can provide support for customizations

At COS Systems, we truly understand the importance of choosing the right OSS BSS system for your fiber business! COS Business Engine offers a flexible product that can be adapted to meet your specific needs. With our extensive Fiber To The Home expertise, you can trust that you’re getting a solution that will meet your business goals and help you stay ahead of the competition.

Don’t settle for a subpar solution that won’t meet your needs. Take the time to choose the right OSS BSS system for YOUR business.

Learn more and book your demo today!
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Choosing the Right Network Planning Tools

How to choose right network planning tools

A Guide to Smooth and Reliable Operations

How to choose right network planning tools

As an Internet Service Provider (ISP), ensuring your network’s smooth and reliable operation is crucial for maintaining customer satisfaction and driving business growth. One key factor in achieving this is creating a great business case and choosing the right network planning and management tools.

At COS, we understand the importance of selecting the right tools for the job. That’s why we focus on helping ISPs choose the best software solution to run their network and to meet their specific needs. This blog post’ll explore the importance of scalability, reliability, and compatibility when selecting a network planning and management tool.

Scalability: The Key to Flexibility

A scalable network planning and management tool is essential for ISPs, allowing them to adapt to changing network demands and growth. A scalable solution should be able to handle increasing traffic and data volumes without compromising performance.

Reliability: The Foundation of Trust

A reliable network planning and management tool is critical for ensuring the smooth operation of your network. Downtime can be costly, and a reliable solution helps minimize the risk of service disruptions. Look for a tool with a proven track record of reliability and uptime.

Compatibility: The Key to Integration

When selecting a network planning and management tool, it must be compatible with different network components and systems. A tool that can integrate with various platforms and devices will help streamline your operations and reduce errors.

COS: Your Partner in Network Planning

At COS, we understand the specific challenges that ISPs face in today’s broadband world. That’s why we offer a range of solutions designed to meet your unique needs. Our Business Engine provides a scalable, reliable, and compatible network management platform.

By choosing the right network planning tool, you can ensure your network’s smooth and reliable operation. Contact us today to learn more about how COS can help you meet your specific challenges and drive success in today’s competitive market.

Learn more and book your demo today!
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Fiber Solutions for Governments: Unlocking the Potential of Reliable Broadband

Fiber Solutions for Governments: Unlocking the Potential of Reliable Broadband

Overcoming Challenges in Fiber Infrastructure Management with COS Solutions

Fiber Solutions for Governments: Unlocking the Potential of Reliable Broadband

Governments and public institutions face unique challenges when managing fiber infrastructure, including a lack of comprehensive network documentation and the need to balance costs with providing reliable broadband connections to the community. At COS, we understand the importance of reliable and efficient fiber infrastructure for government agencies and public institutions.

The Challenges of Managing Fiber Infrastructure

Managing fiber infrastructure can be a complex and time-consuming task, especially when it comes to maintaining accurate and up-to-date documentation of the network. This can lead to difficulties in troubleshooting and resolving issues, resulting in downtime and lost productivity.

The Importance of Comprehensive Network Documentation

Comprehensive network documentation is essential for ensuring the smooth operation of fiber infrastructure. This includes accurate records of network architecture, component locations, and connectivity details. Without this information, identifying and resolving issues can be difficult, leading to costly delays and service disruptions.

Balancing Costs with Reliable Broadband

In addition to managing fiber infrastructure, governments, and public institutions must balance costs with providing reliable broadband connections to the community. This requires finding a solution that meets the needs of multiple stakeholders, including residents, businesses, and government agencies.

COS: Your Partner in Fiber Solutions

At COS, we understand the unique challenges that governments and public institutions face when managing fiber infrastructure. COS Business Engine provides a comprehensive platform for managing fiber infrastructure, including:

  • Data Integrity
  • Accurate and up-to-date network documentation
  • Real-time monitoring and troubleshooting
  • Scalable and flexible architecture
  • Integration with existing systems and platforms
  • Our solution is designed to help governments and public institutions overcome the challenges of managing fiber infrastructure while also providing reliable broadband connections to the community.

Benefits of COS Fiber Solutions

By choosing COS as your partner in fiber solutions, you can:

  • Improve network efficiency and reliability
  • Reduce costs associated with troubleshooting and maintenance
  • Enhance customer satisfaction through reliable broadband connections
  • Meet the needs of multiple stakeholders with a scalable and flexible solution
  • Don’t settle for inefficient and unreliable fiber infrastructure.

Contact us today to learn more about how COS can help you overcome the challenges of managing fiber infrastructure and providing reliable broadband connections to your community.

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Follow us on LinkedIn and win!

Follow us for great content, the latest news, and a chance

to win a prize!

Enter our free giveaway competition during the month of May and win. The winner will receive a cool COS surprise package; other entrants can win smaller prizes.

Here’s how you enter the competition:

  1. Follow our page
  2. Keep your fingers crossed

The contest will run through the month of May, and winners will be drawn and contacted in the first week of June.

FOLLOW US ON LINKEDIN
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Our (US) team keeps growing – Meet Kevin Rush

Kevin Rush

Tell us a little bit about yourself – who are you, and what is your background?

Hi, my name is Kevin Rush. I have recently joined COS Systems as a Product Specialist currently residing in Texas, but soon to be in Chicago. I have worked in a wide variety of roles and industries, but the bulk of my experience is with Telecommunications. I have spent over 5 years of experience working on various projects related to rolling out Broadband Infrastructure with customers in different countries and look forward to building upon this experience while at COS.

What caught your interest in COS Systems?

The people and the culture are what stood out to me first and foremost. I’ve met a few COS employees over the years at Trade Shows and Conferences during my last role and could instantly tell how passionate they all felt about being a part of the team. Secondly, I believe in the future of Open Access networks and the role it has to play in building out Fiber all across the United States in the coming years.

Why should people contact you and press the “connect with Kevin” button??

People should reach out if they enjoy discussing technology and the future of Broadband in America. I believe in open communication and speaking your mind as the best ways of sharing ideas, especially in a team setting.

Tell us a fun fact about yourself.

I absolutely love discussing music, books, and good food with any and everyone. If you have any favorite albums, books, or places to get good food please let me know. I love to travel and my favorite part of traveling is trying new foods in new places. 

CONNECT WITH KEVIN
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Passwordless Authentication – improve user experience and security

passwordless authentication

 

 

We’re simplifying access to the marketplace by introducing passwordless authentication. When activated, your customers can create an account or log in to an existing account by simply entering their email address and following the link they received in an email from Business Engine. The link takes them back to the marketplace where they left off, and they are automatically logged in. Eliminating the need for passwords not only improves the user experience but also enhances the security associated with traditional passwords.

Reach out if you want to learn more or if you want to see it live!
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Fuzzy Search for Marketplace – A more efficient search tool!

Your customer’s journey usually starts with an address search on your marketplace to see which services are available at their location. Until now, every spelling mistake could lead to incorrect or no results at all! Our recently added Fuzzy Search functionality helps correct spelling mistakes, and even if only fragments of an address are entered into the search field, the correct address will be located and displayed. Fuzzy Search automatically corrects minor inaccuracies, which leads to more successful searches and a seamless ordering process for your subscribers. This small but significant update means smoother transactions for your customers and fewer support requests for you. 

Reach out if you want to learn more or if you want to see it live!
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Be Part of a Northern American Premiere and Join the First Conference Dedicated to Open Access

As you have surely noticed, the interest in Open Access Networks is growing by the day, but there is still some confusion about what it really is. Therefore, we have teamed up with our friends at Connected America to arrange a pre-conference day focusing exclusively on Open Access. The program starts at lunch and ends with an Open (Access) Bar close to the venue.

Find Out More Join the Conference Register for the Open Access Bar

12 pm – 1 pm | Lunch

1 pm – 1:50 pm | Keynote 

Understanding the Increasing Popularity of Open Access and key business model considerations for success – Insights from Mikael Philipsson, CEO, COS Systems 

The future of fiber is a digital society with Everyone and Everything relying on digital infrastructure. Paired with the current trends of consolidation, more expensive build costs and a race to invest in fiber roll out – all roads lead to shared infrastructure and open access. Mikael Philipsson, former CTO and CEO at one of the largest Open Access networks globally, IP Only (now Global Connect), led this journey on a national scale in Sweden, which has a fiber penetration of 98% today. He shares his insights on why Open Access is the right choice and how to structure the business case to make Open Access a success.

2 pm – 2:50 pm | Panel Discussion I

Three Layers of an Open Access Network: A Thorough Look at Roles and Responsibilities

Moderator: Keith Ponton, Senior Practice Lead, Arcadis
Panelists:

Gregg Shepperd, Senior Engagement Leader at Fujitsu Network Communications

Beni Blell, Vice President, Head of Sales and Marketing, Hexatronic 

Gabe Gomez, VP Customer Experience, Syringa Networks

Pankaj Gulati, Head of Products and Platforms, Ubiquity 

The key characteristics of an Open Access Network are the separation of the network infrastructure, the neutral operations of the network, and the independent service providers selling their services to subscribers. This panel will explain these different roles and show that you can run an efficient fiber network by working with specialized partners without doing everything yourself.

3 pm – 3:50 pm | Panel Discussion II 

Exploring the Advantages of Open Access Networks for Internet Service Providers and Their Operations Support Requirements 

Moderator: John Zannos, Partner at Digital Ubiquity Capital
Panelists: 

Phil Roberts, Chief Executive Officer at Valo Networks

Brian Hollister, CEO and Co-Founder at Bonfire Infrastructure Group

Dan Johnson, Product Manager, Connect Fast

Aaron Hildreth, Founder, Intellipop Internet Services 

On an Open Access Network, all parties rely on each other for success. Internet Service Providers often have financial or workforce constraints limiting their ability to build fiber at a large scale. On an Open Access network, their Capex investment is minimal, and they can focus on providing high-quality services and support to their subscribers. But to be able to do this, they need a strong operator partner offering tools to efficiently sell, deliver, and troubleshoot on the shared network.

4 pm- 4:50 pm | Panel Discussion III

Navigating the Choice of Tech Stack for Open-Access Networks: Key Considerations for Success.

Moderator: Isak Finér, CRO, COS Systems 
Panelists: 

Robin Harder, Woven Product Lead at Arcadis

Sean Dundon, Director – Partner and Channel Development at VETRO FiberMap

Rob Laudati, VP – Product & Partnerships, Render Networks

Don Eben, CEO, Core Network Strategies

Despite the digital nature of fiber networks, a lot of legacy systems, technology, and manual processes are still in use. The Open Access model of sharing one infrastructure creates a whole different set of requirements and challenges that legacy technology can not solve. This panel explores the benefits of a “digital first” approach and how important integrations and automated workflows are becoming – especially in Open Access Networks.

5 pm- 6:00 pm | After-Panel Drinks and Socializing

Grab a beer and take the opportunity to grow your network of Open Access experts. Courtesy of the Open Access Day sponsors.

7 pm – 10 pm | Open (Access) Bar 

COS Systems and all other Elite Sponsors are inviting you to continue the fun and discussions at Bar Louie,  360 W Las Colinas Blvd #100, Irving, Texas 75039

Find Out More Join the Conference Register for the Open Access Bar
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