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Our Sales team keeps growing – Meet Adam Puckett

Tell us a little bit about yourself – who are you, and what is your background?

Hi, I’m Adam Pucket, the new Vice President of Sales for the Americas. Born and raised in the Midwest, I’ve called Colorado home for nearly 20 years, where I live with my wife, our four children, a dog, and three cats.

My career has primarily been centered around telecommunications, with additional experience in IT Managed Services, Data Centers, and Private Cloud solutions. Most recently, I worked with Ready.net, collaborating with state broadband offices to deploy ARPA, CPF, and BEAD programs—guiding them from initial challenges through compliance and reporting. I’m passionate about finding innovative solutions to expand broadband access and enable opportunities in underserved areas.

What caught your interest in COS Systems?

I was drawn to COS Systems because its mission aligns with my own: to expand affordable, sustainable broadband access to families and businesses. Witnessing the transformative power of closing the digital divide—whether in education, healthcare, or economic opportunities—has solidified my commitment to this work. Broadband access is no longer a luxury; it’s essential for full participation in modern society, and no family or community should be left behind.

Additionally, COS’s reputation and product were major factors. Within my professional network, COS Systems is recognized as the go-to solution for Open Access networks. The company’s impressive backstory, coupled with its innovative solutions, made my decision to join an easy one. And as I’ve come to learn, the people behind COS are just as exceptional as the product.

What are your goals for the coming months?

My immediate goal is to help communities, providers, and partners implement networks that are both affordable and sustainable, especially in rural, tribal, and underserved areas. I aim to explore innovative solutions to bridge the digital divide and create opportunities that transform lives. This means not just building infrastructure but also fostering ecosystems that enable growth, from local businesses to educational institutions. Success for me is seeing the tangible impact broadband has on a community’s development.

Why should people contact you and press the “connect with Adam” button?

Let’s connect if you share a passion for bringing reliable broadband access to families and businesses. Collaboration is key in the broadband industry, where success depends on strong partnerships across communities, providers, and stakeholders. Whether you’re a financial partner, infrastructure builder, or service provider, working together can make the complex process of deploying fiber networks more efficient and impactful. If we share this vision, I’d love to explore how we can add value to each other’s efforts.

Tell us a fun fact about yourself.

I’m lucky to have the ultimate backyard—our public lands. Whether I’m hiking, camping, fishing, or riding motorcycles, I really enjoy exploring this national treasure. It’s an American treasure that everyone should experience, and no one should take it for granted.

CONNECT WITH ADAM
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North American Fiber Trends for Dummies by Dummies – Fiber Consolidation – Balancing Fiber Expansion with the Strength of Local ISPs

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North American Fiber Trends for Dummies by Dummies – The Rise of Private Investments on Open Access Networks

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North American Fiber Trends for Dummies by Dummies – the Growing Role of Single ISPs on Open Access Networks

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Automate Your Network from Mapping to Operations

Managing fiber network operations is complex, from mapping and demand aggregation to installation, billing, and support. Operators often face delays, errors, and inefficiencies due to challenging hand-offs between teams and systems. COS Business Engine offers a comprehensive solution to streamline every stage of your operations, reducing errors, accelerating timelines, and enhancing the customer experience:

 Integration Capabilities and Flexible APIs

  • COS Business Engine APIs: Business Engine provides robust APIs and webhooks for integrating third-party tools like VETRO FiberMap enabling seamless data exchange and continuous mapping updates. This integration lets operators efficiently manage both physical network and subscriber data.
  • Network Management: Integrating with third-party mapping and network management software allows Business Engine to automatically update serviceable addresses, network statuses, and work orders. This seamless integration ensures that network data remains accurate and actionable, streamlining operations and enhancing service management.

Automated, Demand Driven Planning

  • Demand Aggregation Tools: Business Engine’s demand aggregation functionality helps operators gauge interest across mapped areas, which is crucial for informed planning. Using Business Engine’s pre-signup features, operators can identify high-interest areas and prioritize them based on updated mapping data, targeting areas with high demand and optimizing ROI.

Automated Installments and Provisioning

  • Installment Workflow: Business Engine automates tasks from initial connection to diagnostics. Integrating third-party mapping data allows for dynamic updates to deployment phases and service eligibility, streamlining the build-out process based on real-time geographic and technical information.
  • Zero-Touch Provisioning: Once a location is ready for service, Business Egnine enables zero-touch provisioning, which automatically activates services and captures critical deployment data, such as ONT diagnostics, for smooth service delivery.

Subscriber Management and Service Provisioning

  • Automated Subscriber Services: Operators can use Business Engine’s marketplace and customer portal to allow self-service for service selection. Our integration with third-party mapping solutions allows automatic updates to network availability on subscriber portals, enabling customers to instantly check service eligibility based on the latest build-out status.

COS Business Engine’s integration with fiber network management platforms like VETRO or OSPInsight/IQGeo, combined with automated workflows for installments, service activation, and demand aggregation, delivers an end-to-end solution for fiber network operators to manage their infrastructure seamlessly.

Learn more and book your demo today!
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