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Our Customer Success team keeps growing – Meet Mike Moser

Michael Moser Customer Success COS

Tell us a little bit about yourself – who are you, and what is your background?

Hi, I’m Mike Moser, proud dad to two young boys and blessed to be married to an incredible woman. Although originally from Ohio, I’ve been soaking up the South Florida sun for as long as I can remember—go Miami Dolphins! 

I began my career in hands-on technician roles, where I built a solid foundation in technical skills and problem-solving. I then moved into more strategic roles as a Sales Engineer, using my technical skillset to successfully meet and exceed customer expectations.

What caught your interest in COS Systems?

The people and company culture. I am particularly drawn to companies where employees are encouraged to innovate and collaborate openly, as I believe this is essential for achieving collective success. Throughout my career, I’ve thrived in environments that prioritize creativity and teamwork, and I see COS Systems as a place where I can contribute effectively while continuing to learn and grow.

Why should people contact you and press the “connect with Mike” button?

I bring a unique blend of technical expertise, strategic thinking, and creativity, which enables me to tackle complex challenges effectively while maintaining a relatable approach. Let’s connect and collaborate on finding solutions together. I’m excited to start a conversation with you!

Tell us a fun fact about yourself.

A fun fact about me is that I’m a passionate sports enthusiast. Whether I’m cheering on my favorite teams with my boys at live games, or strategizing in fantasy football leagues, sports have always played a significant role in my life. I love the competitive spirit and camaraderie that sports bring, finding them both energizing and enjoyable.

I also have a passion for cooking and love experimenting with new recipes. 

CONNECT WITH MIKE
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Our (US) team keeps growing – Meet Kevin Rush

Kevin Rush

Tell us a little bit about yourself – who are you, and what is your background?

Hi, my name is Kevin Rush. I have recently joined COS Systems as a Product Specialist currently residing in Texas, but soon to be in Chicago. I have worked in a wide variety of roles and industries, but the bulk of my experience is with Telecommunications. I have spent over 5 years of experience working on various projects related to rolling out Broadband Infrastructure with customers in different countries and look forward to building upon this experience while at COS.

What caught your interest in COS Systems?

The people and the culture are what stood out to me first and foremost. I’ve met a few COS employees over the years at Trade Shows and Conferences during my last role and could instantly tell how passionate they all felt about being a part of the team. Secondly, I believe in the future of Open Access networks and the role it has to play in building out Fiber all across the United States in the coming years.

Why should people contact you and press the “connect with Kevin” button??

People should reach out if they enjoy discussing technology and the future of Broadband in America. I believe in open communication and speaking your mind as the best ways of sharing ideas, especially in a team setting.

Tell us a fun fact about yourself.

I absolutely love discussing music, books, and good food with any and everyone. If you have any favorite albums, books, or places to get good food please let me know. I love to travel and my favorite part of traveling is trying new foods in new places. 

CONNECT WITH KEVIN
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Our (US) team keeps growing – Meet Åsa Broman

Åsa Broman COS Customer Success Director
Åsa Broman, COS Customer Success Director
Tell us a little bit about yourself – who are you, and what is your background?

Hi, I am Åsa Broman. As you may guess from the strange letter in my name, I am Swedish, but  I currently live with my family in Palo Alto, California. I lived and worked in the Bay Area about 10 years ago as well, and the US feels like a second home, so it feels great to be back! For almost 25 years, I have worked in telcos and other infrastructure-related companies in a wide range of roles. The common denominator for those roles has been to connect people and bridge the gaps where teams or companies have different perspectives or competences. And no matter what my title has been, I have always been close to the customer. 

What caught your interest in COS Systems?

I was part of the big broadband and fiber rollout in Sweden, where the majority of the citizens got fiber access 10-20 years ago. Those investments have been crucial to reaching equal Internet access for everyone, including the possibility to take part in the digital transformation in all aspects of society. COS delivers a unique tool that can make this infrastructure improvement happen a lot faster and providing a better customer experience. With the current explosion of fiber rollouts in the US, I couldn’t resist joining the ride.

What are your goals for the coming months?

Full speed ahead – I am getting to know our customers through a number of implementation projects that we are running, and at the same time, getting familiar with the product and its (many) features. I am also looking forward to meeting my colleagues. We are spread out on three continents to support our customers in the best possible way. 

Why should people contact you and press the “connect with Åsa” button?

Don’t hesitate to connect with me if you are interested in broadband rollout or for any other reason connected to the experience I have from different fields.

Tell us a fun fact about yourself.
I love traveling. Many years ago, before I started a family, I went on several backpacking trips on a shoestring around the world. During those travels, I experienced many odd and memorable situations. On our honeymoon, we were backpacking in India and went on a camel safari in the desert. The starry sky was supposed to be amazing and super romantic. This particular night, it got overcast and ended up pouring for the first time in four years. Traveling is a lot like life in general – unexpected things happen that totally can change the path you anticipated from the beginning. This actually makes both living, and traveling, an exciting adventure. 

CONNECT WITH ÅSA
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We keep expanding our fantastic (US) team – Meet Marcus Kitchens

Tell us a little bit about yourself – who are you, and what is your background?

Hi! I’m Marcus Kitchens. I started my career as a GIS Analyst for a Houston, TX based firm after graduating college and interning @ Esri. After working in Houston for two years, I joined NISC as a MapWise Support Specialist. At NISC, I helped their members solve any mapping questions/concerns that they had. While @ NISC, I focused on the Telecom side of things. I spent three years @ NISC before I had the opportunity to work for Esri as an Account Manager for Local Government out of the St. Louis Regional Office. In this role @ Esri, I helped cities/counties (under 50k in population) in Arkansas, Kansas, Nebraska, Iowa, Missouri, and Kentucky modernize their ArcGIS platform. I worked in this role @ Esri for (almost) 5 years before joining COS Systems as a Senior Sales Executive. I’m ecstatic to be a part of this great team @ COS Systems and can’t wait to see what the future holds.

What caught your interest in COS Systems?

COS’ end-to-end-automation approach is what ‘caught my interest.’ I’m a big fan of automation when it comes to helping people with their work. The GREAT team spirit and the dedication to customers at COS Systems piqued my curiosity, too. I love working with a fun team dedicated to helping their customers. So – COS Systems was a no-brainer. The chance of participating in Fika may have played a role, too 😉 

What are your goals for the coming months?

To learn as much as possible about how our software works and how our software can help deliver services to the community! Also, I look forward to meeting my COS Systems colleagues and getting to know them.

Why should people contact you and press the “connect with Marcus” button?

We want to connect as many people as possible to fast and reliable internet. However, building, running, and operating fiber networks that can offer just that is extremely complex, and we have made it our goal to make it as automated, effective, and viable as possible. As part of the Sales Team, I would love to have a conversation about how COS Systems can make your job easier. No matter if you are a traditional operator who wants to offer your subscribers a better customer experience or if you own an Open Access Wholesale Network and want to increase take-rates and extend the number of services on your network – we can help automate your processes from beginning to end; from broadband survey and demand aggregation to zero-touch provisioning and automated, (wholesale) billing.

Tell us fun facts about yourself.

I can play the piano! I have 2 long-haired dachshunds that are a bundle of cuteness, but both of them keep me busy with their shenanigans. I LOVE riding bikes whether it’s mountain biking, gravel biking, road biking, or even an exercise bike! I love it all when it comes to biking. One of my dreams is to follow the Tour de France in person. I’ve been watching it on TV for 20+ years with my dad. I would love to see it in real life one day.

CONNECT WITH MARCUS
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Our team keeps growing!

Norbert - The Open Access Expert, with a unique telecom background and extensive experience in Open Access Network operations.

 

Norbert will join forces with our sales team and ensure that our customers are well taken care of and get their voices heard. Born and raised in France, he has been living in the US for 22 years and is today based in San Francisco, California. From there, he will further strengthen our presence in the US, making it even easier to provide that little extra for our North American customers. Aside from helping our customers to get to know our system as well as possible, he will make sure their feedback is used to make our products even better.

Norbert added a creative touch to his background in engineering and on top of his master’s degrees in Telecom and Business Unit Management, studying Liberal Arts in Madrid. He has worldwide experience in the telecom and IT industries, working for global equipment suppliers and operators in large corporations and start-ups. He has worked in consulting, sales and operations, and managed relationships with government representatives, enterprises, and strategic partners. 

Norbert shares our passion for Open Access and has worked as an Operations Director for Covage, an open access network operator in France and Spain.

To name just a few more of his former positions, he has worked as Services Director for Huawei in France, and before that, held a position as Business Development Manager for Interwave, a Silicon Valley start-up selling wireless solutions in Latin America and Asia. 

Before joining our team, Norbert has been working as a Consulting Director/Account Manager, covering the US and Canada, for a software company that develops web-based work management software.

Aside from Norbert’s professional background, San Francisco bay is his playground and he has already invited the team on a trip on his new sailing boat. Other than that, he is a fan of the golden state warriors who just won the 2022 NBA Championship!

“Norbert has a unique combination of an international telecom background and being one of few in the USA with extensive Open Access Network operations experience. As we now see a wave of new Open Access operators starting up in North America, and choosing our platform for their operations, there is no doubt  Norbert will be of great value for our growing team and customer base,” says Isak Finér, COS Systems CRO. 

 

Click here to connect with Norbert

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