Tell us a little bit about yourself – who are you, and what is your background?
Hi! I’m Marcus Kitchens. I started my career as a GIS Analyst for a Houston, TX based firm after graduating college and interning @ Esri. After working in Houston for two years, I joined NISC as a MapWise Support Specialist. At NISC, I helped their members solve any mapping questions/concerns that they had. While @ NISC, I focused on the Telecom side of things. I spent three years @ NISC before I had the opportunity to work for Esri as an Account Manager for Local Government out of the St. Louis Regional Office. In this role @ Esri, I helped cities/counties (under 50k in population) in Arkansas, Kansas, Nebraska, Iowa, Missouri, and Kentucky modernize their ArcGIS platform. I worked in this role @ Esri for (almost) 5 years before joining COS Systems as a Senior Sales Executive. I’m ecstatic to be a part of this great team @ COS Systems and can’t wait to see what the future holds.
What caught your interest in COS Systems?
COS’ end-to-end-automation approach is what ‘caught my interest.’ I’m a big fan of automation when it comes to helping people with their work. The GREAT team spirit and the dedication to customers at COS Systems piqued my curiosity, too. I love working with a fun team dedicated to helping their customers. So – COS Systems was a no-brainer. The chance of participating in Fika may have played a role, too 😉
What are your goals for the coming months?
To learn as much as possible about how our software works and how our software can help deliver services to the community! Also, I look forward to meeting my COS Systems colleagues and getting to know them.
Why should people contact you and press the “connect with Marcus” button?
We want to connect as many people as possible to fast and reliable internet. However, building, running, and operating fiber networks that can offer just that is extremely complex, and we have made it our goal to make it as automated, effective, and viable as possible. As part of the Sales Team, I would love to have a conversation about how COS Systems can make your job easier. No matter if you are a traditional operator who wants to offer your subscribers a better customer experience or if you own an Open Access Wholesale Network and want to increase take-rates and extend the number of services on your network – we can help automate your processes from beginning to end; from broadband survey and demand aggregation to zero-touch provisioning and automated, (wholesale) billing.
Tell us fun facts about yourself.
I can play the piano! I have 2 long-haired dachshunds that are a bundle of cuteness, but both of them keep me busy with their shenanigans. I LOVE riding bikes whether it’s mountain biking, gravel biking, road biking, or even an exercise bike! I love it all when it comes to biking. One of my dreams is to follow the Tour de France in person. I’ve been watching it on TV for 20+ years with my dad. I would love to see it in real life one day.