Archive for category: Product Improvments

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#8 COS Christmas Calendar — Speed Test Diagnostic Tool

COS Speed Test Diagnostic Tool

#8 is an improvement of our Object Birth Certificate functionality.

After installing a new service location and activating the ONT for the first time, the installer can test and document the quality of the new fiber connection. With the Object Birth Certificate functionality in COS Business Engine, this task is automated, thereby saving manual work and eliminating the risk of human error.

The system saves relevant information automatically as part of the installation work order process, and the stored data can later be used for comparison if there is a problem with a service location later on.

Diagnostic Data from ONT Saved During Installation 

When the ONT is connected to the service location in the COS Business Engine installation workflow, diagnostics information for the installed ONT is automatically retrieved and stored. This is done through the COS Zero Touch Provisioning integration with the hardware vendor EMS (Element Management System). The diagnostics information includes

  • OLT/ONT status
  • light levels
  • active alarms 
  • and now also the results of a speed test that can be performed after an object has been deployed (and if it has an active or provisioned internet order)


COS Speed Test Diagnostic Tool

 

Reach out if you want to learn more!
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#7 COS Christmas Calendar — New Monitoring Feature for Network Connection Status

#7 The new display option on the Dashboard map introduces an enhanced monitoring feature for network connection status. 

This feature provides users with an overview of the ONTs (Optical Network Terminal) and their current status. By clearly indicating which units are installed and which ones are not, the map gives users a quick insight into the distribution of the network.

A particularly useful aspect of this feature is the ability to indicate whether each ONT is reachable or unreachable within the network. The clear visualization of network connection status on the map facilitates troubleshooting and enables real-time action to ensure a stable and reliable network connection.

ONT Monitoring Feature

What is an ONT?

An Optical Network Outlet (ONT) is an outlet to the internet for fiber technology, just like a cable modem is an outlet for a coaxial cable internet connection. In your fiber network, the ONT is the modem. It sends infrared light pulses to communicate with your ISP (Internet Service Provider), and with the fiber router in your house or apartment, you can then get and distribute a Wi-Fi signal to all your devices.

Reach out if you want to learn more!
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