API-first architecture. Built for Open Access, wholesale, and single-ISP automation.
COS sits at the heart of your operation—orders, services, locations, provisioning, ticketing, and billing—and connects outward so other platforms can stay in sync.
APIs for integrations
Fiber operators don’t struggle because they lack tools. They struggle because tools don’t agree: duplicate records, mismatched statuses, manual handoffs, and “tribal knowledge” processes.
COS gives you a practical path to integration:
Get live faster with proven integrations to commonly used vendors (see examples below).
Integrate COS into your BSS/OSS, NOC/support tooling, and data warehouse using a standards-oriented API approach.
Trigger downstream actions when key events happen (order created, status changed, service activated, ticket updated, etc.)
Don’t see your vendor? If it has an API, COS can typically integrate—without forcing rip-and-replace across your stack.
We build, maintain, and scale the integration for you. Designed for speed, reliability, and minimal internal effort.
Provisioning APIs
Connect COS directly to EMS/NMS platforms so customer actions trigger zero-touch provisioning and rapid activation—across Active Ethernet and PON, and across multiple vendors.
Use cases:
M&A advantage: Ideal when acquiring ISPs with different vendors, architectures, or legacy systems—COS normalizes provisioning across the portfolio.
You build on COS APIs—clean, documented, and built for scale. Best suited for teams with in-house development resources or specialized requirements.
Billing APIs
Automate billing data flows to reduce disputes and protect revenue—whether operating wholesale, ISP billing, or hybrid models.
Use cases:
Wholesale-ready: Fully aligned with the COS Wholesale Engine, enabling clean separation of retail, wholesale, and hybrid revenue models across multiple ISPs.
Plug COS into the tools your teams already use. Designed for planning, operations, and organizations scaling through partners or consolidation.
Fiber Documentation APIs
Keep planning and as-built documentation aligned by linking locations and serviceability to mapping and documentation platforms—so teams troubleshoot faster and plan smarter.
Use cases:
Consolidation benefit: Creates a single source of truth across acquired networks with inconsistent documentation quality.
All integrations work natively with the COS Wholesale Engine, enabling consistent execution across operators, brands, and acquisitions.
Especially powerful for:
Bottom line: COS doesn’t just integrate systems—we integrate business models, networks, and organizations.
Prefer event-driven automation? Use COS webhooks to keep other systems updated in real time—without polling or manual exports.
COS provides a broad and structured webhook framework designed to support real-time integration across the full fiber lifecycle. The platform exposes event-driven signals spanning order handling, service activation, network access, provisioning workflows, and customer-related changes.
These webhooks enable partners and operators to react immediately to operational events, automate downstream processes, and maintain alignment between COS and adjacent systems such as OSS, BSS, customer portals, and network tooling. The design follows a domain-oriented approach, allowing integrations to remain stable even as internal workflows evolve.
By offering consistent, event-based interfaces across commercial, service, and network layers, COS supports scalable open-access operations while reducing the need for polling, custom synchronisation logic, or tight system coupling. This makes COS webhooks suitable both for lightweight partner integrations and for deeply embedded operational automation.
Open Access and wholesale operations require tight access control and clear responsibility boundaries.
Fast start (weeks):
Use pre-built vendor integrations + webhooks for “must-have” events.
Standard build (phased):
Integrate core domains first: locations → orders → provisioning → billing → tickets.
Advanced / M&A mode:
Use COS as a normalization layer across multiple tech stacks so acquired ISPs can keep their customer-facing systems in place while you consolidate over time.
Ready to automate your integration layer?
COS helps operators digitize and automate the full fiber lifecycle: from demand to activation, operations, and billing!
COS Systems delivers a cloud-based platform built for broadband operators, automating operations from demand generation through provisioning, billing, and field service. Operators run COS Business Engine for retail ISP operations or COS Wholesale Engine for multi-provider Open Access networks, with COS FSM and COS Prospector extending the platform for field service management and door-to-door sales.
