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You are here: Home1 / Knowledge hub2 / News3 / New: Promo Codes at Chechout

New: Promo Codes at Chechout

Person holding phone in her hand. Display says 25% off, Promotion Code

Run true, trackable campaigns!

What it solves

Subscribers can enter a promo code right in the customer portal checkout. If valid, the discount is applied instantly and shown in the price, so customers complete orders with confidence.

Why it’s great

  • Frictionless UX: A promo code field on the confirmation page with an Apply button updates pricing in real time.
  • Smart links: Prefill codes via URL parameters (works alongside referral URLs) to boost conversion.
  • Clear & reversible: Helpful error messages if a code isn’t valid and the option to remove a code at the order summary step.
  • Governed access: Only CO Administrators and Partner Admins (or above) can create/edit promotions.

What it makes extra simple

  • Campaign setup: Create promotions (also called campaigns) with or without codes. Use the new Promotion Identifier / Kampanj-ID (tooltip explains it’s the internal name and used as the code when available).
  • Targeting & visibility: Attach promos to specific services/groups and choose visibility: Admin, Portal, or Portal+PromoCode.
  • Scheduling: Set status, start/end dates, and default to “first month.” Optionally start in month 2 or 3 (that month shows on the order summary if not 1).
  • Operational clarity: A new Promotion List surfaces active & historical promotions with filters (e.g., Orderable, Future) and shows attached services, order counts, and validity periods.
  • Invoicing done right: Add a translated Invoice specification (separate from marketplace text). A script backfills older promos by copying Promotion Name into Invoice specification.
  • Cross-sell in one go: When creating a promo, quickly apply it to other services and choose Apply or Apply & Publish.
  • Search & export: Filter customers/orders by promotion in admin views and bulk-export for ROI reporting.

Subscriber experience highlights

  • Promo code field on the confirmation page with Apply.
  • Price updates immediately when a valid code is applied.
  • Codes can be prefilled from the URL (same validation as manual entry; works with referral URLs).
  • Validation checks: code exists (case-insensitive), promotion is active (status & date range), and it applies to the selected service/group. If validation fails, an error appears and the user can proceed without a code.
  • Code/promotion can be removed at the order summary step.

Get started: In Admin, create a Promotion, select services/groups, set dates & visibility (Portal+PromoCode), then publish. Your customer portal checkout handles the rest.

Get in Touch and See it Live!

COS Systems delivers a cloud-based platform built for broadband operators, automating operations from demand generation through provisioning, billing, and field service. Operators run COS Business Engine for retail ISP operations or COS Wholesale Engine for multi-provider Open Access networks, with COS FSM and COS Prospector extending the platform for field service management and door-to-door sales.

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