Customer Help Center
A collection of quick tutorials and how-tos on how to operate your network
Customer Help Center
How can we help you?
We firmly believe in fiber infrastructure as an investment in society – an asset that should be made available for all kinds of services and service providers, and for all citizens. The way we see it, high-speed Internet access is an essential foundation for modern society. It provides the means to study, work from home, conduct bank errands and virtual doctors appointments, as well as consuming video, music and other cultural outputs. But it also enables people to share information, in the form of text, video, visuals and so on, and take part in the public debate.
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We know what it takes – it is extremely challenging to build high capacity broadband in rural areas and demand from customers, preference in brand, support all kinds of services, a network for all use-cases and providers. Only then the infrastructure investment is financially viable – also considering the higher and higher expectations of availability, critical for society to work, used for everything, the uptime needs to be 100%. In the end, to meet these requirements, full automation of the complete business process is a necessity.
In light of the above, our mission is obvious: To help bring affordable FTTH to everyone, everywhere.
Customer Help Center
Find answers to your questions about…
Billing
The ins and outs of your billing workflow
COS SystemsMarketplace
How to set up the marketplace
COS SystemsAnd much more
Learn more about our product
COS Systems
COS Systems delivers a cloud-based platform built for broadband operators, automating operations from demand generation through provisioning, billing, and field service. Operators run COS Business Engine for retail ISP operations or COS Wholesale Engine for multi-provider Open Access networks, with COS FSM and COS Prospector extending the platform for field service management and door-to-door sales.
