COS Systems
Software for Smarter Network Operations
Let’s discuss how we can automate your FTTH venture and make it (more) profitable!
1. Automation of Operations
Zero-Touch Provisioning: COS Business Engine automates service provisioning, ensuring that customers can order services through a 24/7 online marketplace, with services provisioned immediately and without manual intervention. This is crucial for scaling operations efficiently.
Workflows & Data Integrity: The platform uses validated data and standardized processes to automate workflows. This reduces the risk of human error, improves operational efficiency, and helps operators focus on growth rather than troubleshooting.
Field Service Management (FSM): The FSM feature streamlines the installation and maintenance processes by automating the creation and assignment of work orders to field technicians. With FSM, technicians can access tasks via mobile devices, document their work in real-time, and ensure every step of the installation process—from placing ONTs to performing drops—is completed with high accuracy. This feature also supports external subcontractors and helps operators track and manage installation workflows efficiently, ensuring high data quality and seamless scaling.
2. Flexibility to Support Multiple Business Models
Traditional and Open Access Networks: The system supports both traditional single-ISP networks and Open Access models, where multiple service providers offer services on the same infrastructure. This flexibility allows operators to adapt to different market opportunities and regulatory environments.
Tailored Configuration: Operators can configure the platform to suit various business models, including wholesale billing, service provisioning, and marketplace management.
3. Customer Self-Service & Scalability
24/7 Self-Service Portal: Subscribers can manage their services, including upgrades and troubleshooting, through the customer-facing marketplace. This self-service model reduces the load on customer support and makes scaling the operation more cost-effective
API Integrations: COS Business Engine has several off-the-shelf integrations, including for key provisioning systems like Nokia and Calix. It also integrates with billing, fiber management, and other essential systems via APIs, enhancing its flexibility and scalability
4. Comprehensive Billing & Revenue Management
Automated Billing: The platform supports various billing models, including prorated monthly billing and anniversary billing cycles, automating invoice generation based on service usage and customer orders
Wholesale Billing in Open Access: The system allows for complex wholesale billing arrangements, ensuring accurate and transparent invoicing between network operators and service providers, reducing the potential for disputes
5. Marketplaces & Demand Aggregation
Multiple Marketplaces: Operators can set up multiple branded marketplaces with unique pricing and service assortments, allowing them to tailor their offerings to different geographic or customer segments
Demand Aggregation Tools: Built-in tools like COS Service Zones allow operators to survey and gauge customer demand before deployment, helping to ensure a successful network rollout by focusing on high-demand areas
6. Integrations and Extensibility
API-First Approach: COS Business Engine offers a range of APIs for integrating with third-party systems like network management, billing, and fiber mapping tools (e.g., Vetro), enhancing the platform’s ability to streamline operations
Modular and Configurable: The system’s modular design and ability to support custom configurations make it suitable for operators of different sizes and with varying needs
These strengths position the COS Business Engine as a highly adaptable and automated platform for fiber network operators looking to streamline operations, scale efficiently, and support both traditional and Open Access business models.
Our Key Target Groups
Network Operators and Owners: COS provides solutions for operators managing network infrastructure, offering tools for automating operations and supporting various business models like traditional telco, wholesale, and Open Access models
Municipalities and Communities: Especially in rural areas, where traditional private providers are slow to build networks, COS’s Open Access model helps municipalities and local governments develop and manage fiber networks to bridge the digital divide
Service Providers (ISPs): COS helps service providers access shared infrastructure, allowing them to focus on delivering competitive services without needing to invest heavily in infrastructure
Investors and Utilities: Those investing in or managing fiber infrastructure for long-term returns are also part of COS’s target group, particularly as the Open Access model makes these networks financially viable even in underserved areas
Part of the team that helps your FTTH project succeed!
Mikael Philipsson
Chief Executive Officer
Phone: +1 (561) 273 3963
Isak Finér
Chief Revenue Officer
Phone: +1 (728) 900 9622
Marcus Kitchens
Senior Sales Executive
Phone: +1 (479) 970-6336
COS Systems delivers a cloud-based platform built for broadband operators, automating operations from demand generation through provisioning, billing, and field service. Operators run COS Business Engine for retail ISP operations or COS Wholesale Engine for multi-provider Open Access networks, with COS FSM and COS Prospector extending the platform for field service management and door-to-door sales.
