COS Prospector
Smarter Door-to-Door and Phone Sales for Fiber Operators
More than a planning tool, Prospector is the first step in an automated fiber lifecycle, capturing and validating demand data that flows directly into build decisions, service availability, and automated order processes.
COS Prospector is a map-based sales management platform built specifically for fiber field sales teams. Designed for Executives, Sales Managers, and Sales Reps, it provides everything needed to run efficient door-knocking, phone campaigns, and event-based sales — with real-time visibility, structured workflows, and zero double entry.
Whether you’re increasing take rates during construction or driving upsell after activation, Prospector replaces fragmented, manual processes with a repeatable and measurable sales engine.
Why COS Prospector?
Fiber sales teams everywhere face the same roadblocks:
- Inaccurate or messy address lists
- No real-time view of fiber deployment or active service status
- Reps accidentally overlapping each other
- No clean audit trail of who knocked, what was said, or what the outcome was
- Tools that are generic, overly complex, or designed for different industries entirely
COS Prospector removes the chaos, giving you clarity, control, and operational speed built specifically for FTTH sales workflows.
What Is COS Prospector?
A map-driven sales management tool for fiber operators.
Perfect for:
- Door-knocking campaigns
- Inbound or outbound sales teams
- Construction-phase sales
- Post-activation upsell and retention
- Event-driven campaigns
With well-documented APIs, Prospector fits neatly into your wider BSS/OSS ecosystem.
Key Features
1. Map-Based Territory Management
- Draw territories and sales areas directly on the map
- Assign reps and avoid overlapping efforts
- Visualize live sales progress by street or individual address
2. Clear, Color-Coded Sales Status
Every home shows its current state:
- Sold
- Needs revisit
- Declined
- Not home
3. Real-Time BSS/OSS Integration
Know instantly:
- Whether fiber is installed
- What service (if any) is already active
- Which non-adopters to target for upsell
4. Sales Rep Workflow Built for the Field
Knock → Click → Record outcome → Move on.
No double entry. No slow interfaces. No offline gaps.
5. Orders Completed on the Spot
Customers can:
- Sign terms directly on the rep’s device or
- Receive an email guiding them to their automatically-created customer account to confirm the order
-
6. Reporting That Matters
- Dashboards
- Filterable lists
- Export to Excel
- Compensation, performance tracking, and trend analysis
7. Address Cleanup at the Source
Reps can fix bad data on the spot
Managers approve with a click
8. Flexible Sales Modes
- Door-knocking
- Phone lists
- Event sales with quick address lookup
How It Works — For Each Role
For Sales Reps
- View assigned streets and houses on the map
- See fiber install status and any active orders
- Log outcomes instantly
- Schedule revisits
- Create orders on the spot
For Sales Managers
- Draw sales areas
- Assign reps
- Track visits, pending orders, completed deals
- Export data for compensation or analytics
For Super Admins
- Set up territories
- Manage system configuration
- Track performance across the entire footprint
Why It Matters
- Every house visit costs time and money
- Without visibility, management becomes guesswork
- Generic CRMs don’t reflect FTTH realities
- Prospector turns tribal knowledge into measurable, scalable workflows
It’s the fastest way to boost take-rates, reduce churn, and keep teams aligned.
Competitor Comparison
Generic field-sales tools may look powerful — but they’re not built for fiber.
They often lack:
- Real-time BSS/OSS data
- Fiber deployment status
- FTTH-specific workflows
- Territory safeguards
COS Prospector delivers exactly what fiber operators need — no bloat, no missing features.
Part of the COS Ecosystem
Just like Business Engine, Wholesale Engine, and COS FSM, Prospector is designed to:
✔ Integrate seamlessly
✔ Automate repeatable workflows
✔ Improve operational efficiency
✔ Reduce manual overhead
✔ Scale without adding staff
The result?
A unified sales-to-activation pipeline powered by one ecosystem.
Adam Puckett
VP Sales America
COS SystemsSee COS Prospector in Action
If you’re tired of guesswork and inconsistent performance, COS Prospector delivers the clarity and control your team needs.
Book a demo today and see Prospector in action.
We provide FTTH operators and network owners with software for automating and digitizing every aspect of their FTTH venture. From survey and demand aggregation, to sign up, deployment and billing – to help bridge the digital divide.