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City of Anacortes Speeds to Fiber Take-Rates Supported by NoaNet and COS Service Zones

City leaders in Anacortes, Washington identified an opportunity to bring community-owned high-speed broadband access to their city.  To understand the interest and support from their residents for building a community owned network, they turned to NoaNet for support. Through this partnership, they launched a city-wide demand aggregation campaign, utilizing the built-in survey functionality in COS Service Zones to determine which neighborhoods had the greatest need for better broadband and get a pulse for the general attitude for a city owned network. After only the first weeks the results are overwhelmingly positive.

Anacortes, WA – Anacortes, a city of about 7,500 households lies beautifully located on Fidalgo Island, Northwest of Seattle. Despite the presence of incumbent carriers that are providing broadband services to parts of the area, many parts of the Island are lacking access to affordable high-speed broadband services. The city is installing fiber-optics for their water and waste-water telemetry system and has been exploring the idea of expanding this fiber backbone to facilitate a network for use by residents and businesses. In September 2017 they decided to evaluate the interest in the community for a community owned network. NoaNet (Northwest Open Access Network) is a non-profit municipal corporation which operates an extensive open-access fiber network and is present in every county of Washington State. With NoaNet’s regional presence and expertise in fiber broadband and open-access networks, it was a natural fit for the city to leverage them as a resource as they explored the possibility of creating their own community network. The recently announced partnership between NoaNet and COS Systems opened up the possibility to utilize the demand aggregation platform COS Services Zones combined with NoaNet’s expertise in demand aggregation campaigns to run a city-wide neighborhood based survey.

The campaign is centered around Anacortes’ online COS Service Zones portal which is where residents are directed to show their interest level in the proposed project and share their current Internet satisfaction levels by taking the survey. The two persons managing the system and the campaign are Emily Schuh, Director of Administrative Services at the City of Anacortes and Claire Ward, Marketing and Communications Associate at NoaNet.

“The first few weeks we focused on setting up the customer facing portal with local pictures and texts as well as creating flyers and other marketing materials. With our experience from other campaigns in Washington State we had material we could replicate and a good idea about what outreach tactics would work,” says Ward.

“When we launched the portal on October 9th we had a well-defined plan on how to spread the awareness. Upon launch, Mayor Gere sent a personalized email to key City stakeholders and staff with a link to the portal encouraging them to take the survey and spread the word to their friends and family. We also hosted a Champion orientation where we invited community members who had expressed interest in learning more about this project to an information session. We prepared binders for them with information they could take with them when they went to discuss the project with neighbors, as well as stocked them up with printed flyers, tear sheets, and promotional items with the survey URL printed on them. After that champion orientation, we had ten more champions sign up in the Service Zones platform in just a few days. We also sent out an envelope printed with the survey URL on the city’s utility bill mailout.” says Schuh.

Multiple local newspapers and publications have also run articles on the city’s survey, further bringing it to the attention of the community. In less than two weeks from launch more than 1000 positive survey responses were received through the platform, which is about 15% of all households in the city. The neighborhoods with the highest response were already at 50% positive response or higher. Now the focus of managing the campaign has shifted from getting the word out to interacting with residents directly.

“The city is engaging with community members directly through Facebook, answering questions and concerns that are commented on. We’ve also spent a great deal of effort on promptly responding to emails we’ve been receiving”, says Ward.

“Anacortes is a very involved and organized community. The tremendous sense of pride and responsibility residents feel for their community is evident by how engaged they have been throughout this process so far. We have received excellent questions from residents, which of course puts pressure on the city to provide thoughtful answers.  I think responsiveness has been key in Anacortes. With an engaged community, they are eager to learn as much as they can about how this project could be an asset to their community. Timely and thoughtful responses to questions, holding community meetings and engaging face to face, through social media, or via phone have all reinforced that this is a community project, which by definition belongs to the community. With a community of engaged citizens, this has thus far been a recipe for excellent response rates,” concludes Schuh.

The next step for Anacortes is another Champion meeting on November 16th to engage with new Champions signed up through the COS Service Zones platform, update all Champions on survey progress and initial results, as well as talk about the possibilities moving forward.

“As providers of the demand aggregation platform used by the City of Anacortes it’s really rewarding to see a campaign take off like this. We’re impressed by the speed at which NoaNet and the City prepared the launch of the campaign both in setting up the customer facing portal, but also the off-line marketing material. But what sticks out the most in the Anacortes project is that they have the best Champions group that we have ever seen in any project in the USA. One local Champion, Bryan Klein of the Flounder Bay Zone has referred over 90 neighbors to take the survey in just two weeks. That’s truly amazing. Now we at COS are crossing our fingers that demand proves to be good enough for the city to move forward and build the fiber infrastructure that we believe is as critical as water, electricity and roads in our modern digital world.” Says Isak Finer, CMO at COS Systems

About City of Anacortes

The City of Anacortes is located in Skagit County, WA on beautiful Fidalgo Island. It has about 16,500 residents and is the gateway to the San Juan Islands. The city currently operates water and wastewater utility services. For more information on Anacortes visit  https://www.cityofanacortes.org. For the COS Services broadband survey platform, visit cityofanacortes.servicezones.net.

About NoaNet

Northwest Open Access Network (NoaNet) is a non-profit wholesale only telecommunications network owner and provider which operates a fiber network spanning thousands of miles throughout the State of Washington. NoaNet engages their mission to serve Washington State by consistently looking for new opportunities to expand in meaningful ways that bridge the digital divide. For additional information, see http://www.noanet.net.

About COS Systems

COS SYSTEMS is a leading provider of software to plan, deploy and manage modern broadband networks that support services from one or more providers, using a powerful yet simple self-service interface. COS Systems takes customer needs and delivers innovative software solutions that streamline operations, accelerate revenue and deliver more satisfied subscribers. Learn more about COS Systems on www.cossystems.com.

For additional information contact:

Emily Schuh
Director of Administrative Services
City of Anacortes
+1 (360) 299-1941
broadband@cityofanacortes.org
www.cityofanacortes.org

Claire Ward
Marketing and Communications Associate
NoaNet
+1 (816) 519-2370
claire.ward@noanet.net
www.noanet.net

Isak Finér
Chief Marketing Officer
COS Systems
+46 737 51 99 38
isak.finer@cossystems.com
www.cossystems.com

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NoaNet and COS Systems Partner to Support Mason PUD 3 in Major Fiber Expansion

Mason PUD 3 provides broadband access to over 1 000 households in addition to businesses, anchor institutes and their own facilities on their open-access fiber optic network. This summer, the PUD (Public Utility District) ramped up their network expansion by offering their customers a favorable amortization plan to recover the installation costs, thereby not restricting residents from signing up due to high initial expenses. To stay within budget and optimize the order of build out they turned to NoaNet  for support in demand aggregation. By utilizing the COS Service Zones platform NoaNet offers this in partnership with COS Systems.

Shelton, WA – Mason County is nestled in the rural southeast corner of the Olympic Peninsula in Washington State. Like most rural communities, residents are clamoring for better broadband. Since 2000, Mason PUD 3 has been extending its open-access, nondiscriminatory fiber optic network to various regions of its service territory.

Besides serving its own facilities, PUD 3’s network reaches over 1,000 businesses, homes, and anchor institutions.

Recently computed PUD 3 customer surveys showed that slow speeds, high costs, or unavailable service were frustrating shortcomings for those who live in the more rural areas of Mason County.

“PUD staff was happy with the clarity the survey provided,” said Justin Holzgrove, Mason PUD 3 telecommunications & community relations manager. “A large number of county residents wanted PUD fiber connections. We are good at what we do: providing reliable fiber service that retail service providers can use to deliver high quality broadband services.”

In July, 2017 Mason PUD 3 commissioners approved a “Fiberhood Program,” designed to expand access to PUD 3’s fiber optic network for gigabit speed broadband service. Holzgrove added, “This program is a milestone in the history of PUD 3.”

To save money and improve the effectiveness of network extensions, the PUD turned to the Northwest Open Access Network (NoaNet) for support in demand aggregation. Because NoaNet uses the COS Service Zones platform it offered its use in partnership with COS.

PUD 3’s “Fiberhood” process identifies potential neighborhoods that are unserved or underserved by broadband providers. Among other factors, expansion of service is based on a guaranteed level of customer commitment to obtain service from the fiber optic network. Cost recovery for the project comes through a monthly “construction adder fee” paid back over 12 years. As a public utility, it is PUD 3’s intent to recover costs, not create a profit.

“A demand aggregation campaign to secure a commitment for connections was based on two components,” said Holzgrove.  “First, we can ensure that we are investing in areas with demand and commitment. Connecting areas with great initial take-rates, means revenue to fund continuous deployment. Second, many residents are clamoring for faster and more reliable Internet connection. Building first, where most people want it and will commit for it, is fair.”

Mason PUD 3 is a founding member of NoaNet. The PUD sought NoaNet’s support in setting up the demand aggregation campaign.

“Kitsap PUD, another one of our forming members, has had positive experiences using COS System’s software,” said Angela Bennink, communications and outreach director at NoaNet. “We recently initiated a partnership to broaden NoaNet offerings to include demand aggregation and Open Access network operations. In cooperation with the COS experts we are happy to support Mason PUD 3 with the software and support they need to quickly launch their demand aggregation campaign.”

“At COS we are very excited to be a part of this project,” said Bjorn Wannman, COS systems manager of partnerships and strategic accounts. “Mason PUD 3 has a confirmed need for better broadband in their area, and a very attractive offer to their subscribers. I am positive it will be a great success, especially with such an experienced partner as NoaNet by their side.”

About Mason PUD3

Mason PUD 3 serves over 34,000 electric customers in Mason County, Washington. PUD 3 also runs a wholesale fiber optic telecommunications network, which supports the operation of its electricity system. For more information see www.pud3.org/fiberhood. For the COS Service Zones campaign platform, visit www.pud3.servicezones.net.

About NoaNet

Northwest Open Access Network (NoaNet) is a wholesale only telecommunications provider. With a world that is becoming ever more digital, it is critical for communities to have access to high quality telecommunications technology that is affordable. We engage our mission to serve as a platform provider for the State by consistently looking for new opportunities to expand in Washington in meaningful ways that bridge the digital divide. Our goal is to be innovative and meet the changing needs of the Washington community. For additional information, see http://www.noanet.net.

NoaNet was formed in 2000 as a non-profit corporation by a number of Public Utility Districts in Washington State in order to provide access to high speed broadband statewide. They currently offer fiber related services and operate a fiber ring spanning thousands of miles throughout the entire State of Washington allowing the forming PUD’s, but also private providers and municipalities to connect to the backbone to serve areas where high speed broadband was often not previously available.

About COS Systems

COS SYSTEMS is a leading provider of software to plan, deploy and manage modern broadband networks that support services from one or more providers, using a powerful yet simple self-service interface. COS Systems takes customer needs and delivers innovative software solutions that streamline operations, accelerate revenue and deliver more satisfied subscribers. Learn more about COS Systems on www.cossystems.com.

For additional information, contact:

Justin Holzgrove
Telecommunications & Community Relations Manager
Mason PUD 3
+1 (360) 432-5323
justinh@masonpud3.org
www.pud3.org

Angela Bennink
Communications and Outreach Director
NoaNet
+1 (360) 271-3425
angela.bennink@noanet.net
www.noanet.net

Isak Finér
Chief Marketing Officer
COS Systems
+46 737 51 99 38
isak.finer@cossystems.com
www.cossystems.com

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South Valley Internet to Build Rural Fiber Using COS Service Zones

South Valley Internet (SVI) has been serving South Santa Clara County with Internet for over 20 years. After recently being awarded a grant from the state of California to expand their network reach, they will now utilize COS Service Zones to aggregate demand for their Fiber enabled Internet and VOIP services and use the customer interest to determine the build-out order in this new expansion.

San Martin, CA – “We’ve been in this industry for a long time and we’ve evolved from offering dial-up services, copper based services, point-to-point wireless and are now thrilled to join the fiber revolution” says South Valley Internet President & COO Elise Brentnall. “The grant funding we were just awarded will allow us to expand faster and offer high speed broadband to people in our community who currently have very limited or no service at all. Still, despite our excitement we won’t rush into construction, but expand in a way where we ensure that our budget for this project will allow us to reach as many customers as possible, which is why we’ve decided to use COS Service Zones.”

CASF (California Advanced Services Fund) was authorized in 2007 to bridge the “digital divide” in unserved and underserved areas in the state and is funded by a surcharge rate on revenues collected by telecommunications carriers from end-users. SVI has been awarded funding to build a fiber network infrastructure in Paradise Valley, located west of their home town San Martin.

“Paradise Valley is not a very large area, but it is quite rural which drives the cost of deployment up. We know we need most of the households to subscribe to make the numbers add up. That is why we will use COS Service Zones to sign up the customers before we initiate the build out. That way we can secure revenue early to minimize the economic risk in our investment and also use the known demand to plan out the phases of our deployment. We will build first where we have the most subscribers and thus serve those who want our services most first and also maximize our initial revenue. It’s a win-win for us and the community,” says Brentnall.

“To us at COS, the team at SVI are heroes. To build broadband networks in urban city centers is one thing, but to be able to serve the rural areas is much harder. We are excited to be part of this project and happy that our products are helping to connect unserved Americans to the networks of the future and the new economy,” says COS Systems CMO Isak Finer.

“High speed broadband is essential for economic development and quality of life. As a local company it feels fantastic to be able to offer the residents and businesses of Paradise Valley access to all the new services enabled by our fiber network now and in the future,“ says Brentnall.

About South Valley Internet

South Valley Internet was founded in 1994. Our mission is simple, “SVI will provide the best Internet and phone service possible.” Our vision is to use innovative technology to continually improve our products and services. This includes our commitment to always deliver top quality customer service and excellent value. We are dedicated to becoming the communications company of choice for the South Valley including the communities of Morgan Hill, Gilroy, San Martin and Hollister.

About COS Service Zones

“Build it, and they will come?” Now, there’s a better way to roll-out fiber-optics by beginning with committed customers. No more deploying from one end of town to the other only to chase customers after. Just follow these steps:

  1. Draw up multiple competing zones across your city or town.
  2. See demand build in real-time as customers signup using your branded website.
  3. Wait until target take-rate is reached before deploying to accelerate profitability.

Our mission: Subscriber-backed, successful fiber, with no more failed projects. COS Service Zones brings broadband to homes all across the globe. Let’s discover the demand in your community.

About COS Systems

COS SYSTEMS is a leading provider of software to plan, deploy and manage modern broadband networks that support services from one or more providers, using a powerful yet simple self-service interface. COS Systems takes customer needs and delivers innovative software solutions that streamline operations, accelerate revenue and deliver more satisfied subscribers. Learn more about COS Systems on www.cossystems.com.

For additional information, contact:

Elise J. Brentnall
President & COO
SVI Incorporated
+1 (800)-899-4125
elise.brentnall@garlic.com
www.garlic.com

 

Isak Finér
Chief Marketing Officer
COS Systems
+46 737 51 99 38
isak.finer@cossystems.com
www.cossystems.com

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Demand Proven by COS Service Zones Guides Spiral Internet as They Connect Nevada County

Service Zones Guides Spiral Internet as They Connect Nevada County

In 2010 Google announced they would choose a city to connect with Gigabit Internet. When their home town wasn’t chosen, Spiral Internet founder John Paul decided to bring Fiber Internet to the county himself. With years of support from the community and its leaders and demand proven by a more recent COS Service Zones demand aggregation campaign, the time to start deploying fiber is now.

Nevada City, CA – “It’s a fantastic feeling to get the final preparations done for our soon-to-be gigabit fiber optic network deployment” says Spiral Internet CEO John Paul. “The start of this incredible journey was the work on the city’s application for Google Fiber that I led back in 2010. We understood we probably wouldn’t be chosen, but it was amazing to see how many people were willing to engage in the project and it proved to us that better Internet is badly needed in our home county. It is this enthusiasm for better connections that has given us at Spiral the energy to pursue our dream to connect the county with fiber throughout these years.”

Spiral Internet has been an ISP in the county since 2006 and has traditionally delivered mainly DSL over AT&T’s network, but that is about to change. Funding has been granted for a fiber deployment with the initial phase of the build-out planned for the summer of 2017.

“When getting closer to deployment and investments in construction work and equipment, it becomes more important than ever to make sure we spend our dollars in the best possible way. Late 2016 we signed an agreement with COS Systems to use their demand aggregation platform COS Service Zones to start taking signups in predefined neighborhoods with take-rate targets to be reached. We launched the platform on January 1st and have since then seen demand grow as people take the built-in survey in areas for future expansions and signup doing a credit card deposit in our first phase area. Our best neighborhood already has 83% of the residents pre-signed up with deposits, which is fantastic! We know it won’t be a bad investment building there,” says John Paul.

 

“Spiral Internet is a great company to work with. They have planned this Fiber build-out thoroughly and have rallied their community in a fantastic way. We are grateful to be part of the journey and contribute as we can with our demand aggregation platform COS Service Zones. Now we are eager to hear from Spiral what their subscribers say when they get to try a Gig connection, perhaps for the very first time,” says COS Systems CMO Isak Finer.

About Spiral

Spiral became an Internet Service Provider (ISP) in May 2006 when the Nevada County Community Network (NCCN) Board of Directors asked Chip Carman and John Paul, the then owners of Spiral, to bring new services and energies to their customer base. Because of Spiral’s active community volunteer work in western Nevada County, NCCN felt we were the perfect fit to take care of the over 200 non-profit organizations, as well as over 1500 customers that rely on friendly, reliable Internet access, web site hosting and technical support. We thought about it for a few days, then came back and said “yes”.

Since then, Spiral has provided DSL service over the AT&T network, and still some dial-up service to customers. In 2015, Spiral launches the Bright Fiber Network, the first gigagibt 100% fiber optic to the home/business Internet service in rural northern California. You can watch our short promotional video “It Starts with Light” by clicking here. And watch our 90-minute Gigabit Launch event (with lots of information about our project) by clicking here.

About COS Service Zones

“Build it, and they will come?” Now, there’s a better way to roll-out fiber-optics by beginning with committed customers. No more deploying from one end of town to the other only to chase customers after. Just follow these steps:

  1. Draw up multiple competing zones across your city or town.
  2. See demand build in real-time as customers signup using your branded website.
  3. Wait until target take-rate is reached before deploying to accelerate profitability.

Our mission: Subscriber-backed, successful fiber, with no more failed projects. COS Service Zones brings broadband to homes all across the globe. Let’s discover the demand in your community.

About COS Systems

COS SYSTEMS is a leading provider of software to plan, deploy and manage modern broadband networks that support services from one or more providers, using a powerful yet simple self-service interface. COS Systems takes customer needs and delivers innovative software solutions that streamline operations, accelerate revenue and deliver more satisfied subscribers. Learn more about COS Systems on www.cossystems.com.

For additional information, contact:

John Paul
CEO
Spiral Internet
+1 (530) 478-9822
johnp@spiral.com
www.spiral.com

Isak Finér
Chief Marketing Officer
COS Systems
+46 737 51 99 38
isak.finer@cossystems.com
www.cossystems.com

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COS Systems Customer Skekraft.net Announced the Best City Network in Sweden 2017

Skekraft Best City Network - COS Systems

The Swedish Local Fibre Alliance is a non-profit trade association for network owners. It was established in 1998 and has about one hundred open access muni networks as members. At their annual conference, they announced Skekraft as the Best City Network in Sweden 2017.

Skelleftea Kraft Fiber Network (Skekraft.net) started their fiber deployment in the early 2000’s. After being a single provider themselves for the first years, they took the decision in 2009 to migrate over to an Open Access model. The positive effects from bringing in competition was immediate and today they have 11 providers offering Gigabit speed Internet, IP phone services, TV services as well as triple play packages on their network. With an abundance of providers and services to choose from and thus very competitive prices, they are boasting very impressive take-rates. They reach almost all of Skelleftea, a city with 33 000 residents, and a few of the larger surrounding villages, but are now expanding further out into the rural parts of the county they serve.

”In Skelleftea the city network has had the courage to try new approaches to increase the quality of their network. By organizationally separating the daily network operations from the group responsible for the network expansions with great success, Skelleftea Kraft proves that it’s not only about building networks, but also about operating them in a manner ensuring that the highest quality standards are met”, says Jorgen Svardh, Chairman of the Swedish Local Fibre Alliance, when announcing the winners.

 

“At COS Systems we are very proud that one of our first customers has been awarded this prestigious title. Ever since 2010 we’ve provided them with our BSS/OSS solution COS Business Engine to support them in their Open Access network operations. During these years we’ve seen their take-rate increase greatly and the ever improving financial figures they present makes your jaw drop, especially when considering that the prices of services on their network are among the lowest in Sweden as well as globally. We are also very pleased that we are part of their expansion process with COS Service Zones, helping them to generate and aggregate demand for fiber prior to deployment and thereby enabling them to build out their network where they will have the best ROI,” says COS Systems CMO Isak Finer.

 

“A well-deserved recognition for a fantastic job being done not just today, but every single day of the year. Our warmest congratulations to Skekraft!“ concludes Peter Lidstrom, CEO of COS Systems.

About COS Systems

COS Systems delivers cloud-hosted software to plan, build, and operate broadband networks globally.

COS Service Zones allows network builders to draw competing zones, or “Fiberhoods,” across their city and see real-time demand grow as customers sign up using branded websites. Once target take-rates are reached, the networks are deployed backed by committed customers and secured revenue. COS Service Zones delivers subscriber-backed, successful broadband networks, and no more failed projects.

COS Business Engine is a proven network management solution, supporting both single provider and Open Access Networks. Subscribers buy their Internet services from an online marketplace, which increases take rates, ARPU, and customer satisfaction, as the network owner can offer 24/7 availability, while reaching maximum operations efficiency, thanks to the extensive use of self-service solutions.

COS Systems takes customer needs and creates innovative software solutions that streamline customers’ business processes, boost sales and profitability, and create satisfied customers.

For additional information, contact:

Isak Finér
Chief Marketing Officer
COS Systems
+46 737 51 99 38
isak.finer@cossystems.com
www.cossystems.com

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Smithville Chooses COS Service Zones to Verify Customer Demand for Residential Fiber

Smithville fiber using COS Service Zones to expanding in Bloomington

In addition to connecting business and residential customers in their ILEC areas with fiber, Indiana’s largest independent telephone company, Smithville, has been making big investments over the past few years to also  expand its fiber-optic network to business customers in CLEC areas throughout the state. Now they are looking to extend their high-speed fiber offering to residents in these challenging areas as well. To do so, they are using COS System’s demand aggregation platform COS Service Zones to secure that enough residents are willing to sign up to ensure a return on the investment justifying the build-out.

 

Bloomington, IN – “Building fiber here in Indiana is not an easy task with all the rock and Limestone. When targeting businesses, it’s easier to get the numbers together but we have now been considering our options on how to bring fiber to the residents in our CLEC areas for quite some time. We concluded that there’s only one way to do it without taking too big risks. We need to sell before we build,” says Smithville COO Dave Brodin.

 

“Initially we thought about developing something for this ourselves, but then found that COS Systems actually have an out-of-the box solution designed to do exactly what we wanted to do. It allows us to split our targeted area into competing neighborhoods and set take-rate targets for each neighborhood to reach. People can pre-signup for services, making a credit card deposit to verify that they are committed. People who are willing to make an extra effort in getting their neighborhood connected can also sign up as Champions through the website and we take really good care of those local heroes, get to know them and then use their help to do some of the local marketing,” says Melissa Wright, Project Manager at Smithville.

COS Service Zones is a self-service tool for those planning to build a broadband network. By simply logging in to your cloud hosted installation you can draw neighborhood zones in your intended service area. Then you decide on a target take-rate for each and every neighborhood to reach to get the network built first to them. In addition to social media integrations, referral programs and other features to build local engagement COS Service Zones comes with extensive reporting functionality to easily provide accurate and timely data supporting decision making.

“It was extremely easy to get started using COS Service Zones. It’s a very good product and well framed for what it’s intended to do. And even for an off-the shelf product that is so quick to get working in, it has more flexibility than you might first think and the COS Support team has been great in helping us do those tweaks,” says Wright.

 

“I’m not the one working in the system, but I still log in every morning to check out the dashboard to see what progress we’ve had since the day before. I can, for example, quickly see if a marketing activity has had a good effect. Due to the high cost of building here in Indiana we have quite high take-rate targets for our neighborhoods and who knows, despite our efforts we might not get enough customers signed up to move into the residential market with fiber just yet. But knowing that might actually be the biggest values of using a platform like Service Zones. Imagine if we had spent all that money and built the network only to find out later that people didn’t want it. That would have been really expensive,” concludes Brodin.

 

“It is just great to get a customer like Smithville onboard. Since they knew what they were looking for and had a clear picture of how they wanted to run their demand aggregation campaign they were up and running in no time. Our platform is built so that you should be able to do most things by yourself, but of course it’s very pleasing to hear they like our support team. Now we are all crossing our fingers that there will be enough demand to start connecting the first residents, but as Mr. Brodin said – knowing that you don’t have enough demand yet might be an even greater value than knowing that you do. Coming from Sweden where we started deploying fiber a long time ago we’ve seen many projects fail due to lacking demand and it was actually to prevent that from happening in the future we developed COS Service Zones,” says COS Systems CMO Isak Finer.

About Smithville

Recognized nationally as a Top 100 broadband provider, Smithville Fiber is built from the ground up by Hoosiers, for Hoosiers. An award-winning communications technology company, Smithville had modest beginnings nearly a century ago. While its products and services have changed as technology has, its commitment to its customers has remained steadfast. Today, that commitment is reflected in Smithville’s dedication to bringing the best available technology platform to Indiana residents for state-of-the-art communication and data services, all with the highest possible level of customer satisfaction.

Smithville knows all about Indiana family businesses — because it is one. While the company has grown to be Indiana’s largest privately held telecommunications company, its core family-focused values make it unique. From its corporate headquarters near Bloomington, Smithville employs nearly 200 Hoosiers and invests in community projects, large and small, in its service areas.

About COS Service Zones

“Build it, and they will come?” Now, there’s a better way to roll-out fiber-optics by beginning with committed customers. No more deploying from one end of town to the other only to chase customers after. Just follow these steps:

  1. Draw up multiple competing zones across your city or town.
  2. See demand build in real-time as customers signup using your branded website.
  3. Wait until target take-rate is reached before deploying to accelerate profitability.

Our mission: Subscriber-backed, successful fiber, with no more failed projects. COS Service Zones brings broadband to homes all across the globe. Let’s discover the demand in your community.

About COS Systems

COS SYSTEMS is a leading provider of software to plan, deploy and manage modern broadband networks that support services from one or more providers, using a powerful yet simple self-service interface. COS Systems takes customer needs and delivers innovative software solutions that streamline operations, accelerate revenue and deliver more satisfied subscribers. Learn more about COS Systems on www.cossystems.com.

For additional information, contact:

Melissa Patee
Project Manager
Smithville
+1 (812) 340-8622
Melissa.Patee@smithville.com
www.smithville.com

Isak Finér
Chief Marketing Officer
COS Systems
+46 737 51 99 38
isak.finer@cossystems.com
www.cossystems.com

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Reabra aggregates demand for fiber-optics in Sao Paulo

 Felipe Trevisan - Founder

Felipe Trevisan – Founder

Isak Finér and Peter Lidström - COS Systems

Isak Finér and Peter Lidström – COS Systems

Brazilian Open Access network operator Reabra will initially target residents in central Sao Paulo and neighboring cities Cotia and Rio das Pedras. The goal is to locate the neighborhoods showing most interest in high-speed Internet services in order to plan an optimal network build-out order following subscribers’ demand.

Sao Paulo, Brazil – Reabra is a fiber infrastructure provider offering Open Access Internet connections in Sao Paulo. Their vision is to offer high-speed Internet connections to residents, delivered over their open network infrastructure where multiple Service Providers will offer services to the subscribers. Using this approach, Reabra can focus on network expansion and efficient operations, while competition between the service providers will increase quality of service and drive price competition to the benefit of the residents. The services range from 100 MBps up to gigabit speeds without data caps or long-term contracts.

“As we expand our network it’s important for us to add many customers quickly. This is necessary for us to secure the network infrastructure investment, but also to attract service providers to deliver services on our network,” said Felipe Trevisan, Founder and CEO of Reabra. “With COS Service Zones we have a great platform to enable future subscribers to show their interest in our services, to spread the word in social media, and also become champions of their neighborhoods.”

“The obvious benefit of using COS Service Zones to signup customers before you build your network is that you can start building where you have the most subscribers and thus the most revenue. It makes a huge difference on the business side when your first deployed areas start generating cash flow from day one, providing stable funds for the subsequent build-out. But just as important is the ability to avoid those areas where take-rates are low. Imagine making your first investments in an area that doesn’t draw in any customers. Such a mistake could risk the future of the entire network buildout or even the company, since the bank or investors could lose their confidence in the project and the network itself is unprofitable,” said Isak Finér, Chief Marketing Officer at COS Systems.

The system is already beginning initial setup and soon residents in Sao Paulo can visit the Reabra’s COS Service Zones website to search for their address to see if they are in the targeted areas and show their interest in a faster fiber-optic Internet connection.

“We have customers across the globe in Europe, Africa, and North America. Reabra is our first customer in South America and an important milestone for our company. Our goal is to develop software solutions that allow our customers to make any necessary configurations and adjustments by themselves. This ease of use, along with our Cloud-hosted product suite means moving into new markets takes minimal effort. We are very happy to welcome Reabra to the COS family. We believe it will be a great beginning for more customers in South America,” said Peter Lidström, Chief Executive Officer at COS Systems.

About COS Service Zones
They used to say, “Build it, and they will come.” Now, there’s a better way to roll-out fiber-optics by beginning with committed customers. No more deploying from one end of town to the other only to chase customers after. Just follow these steps:
1. Draw up multiple competing zones across your city or town.
2. See demand build in real-time as customers signup using your branded website.
3. Wait until target take-rate is reached before deploying to accelerate profitability.
Our mission: Subscriber-backed, successful fiber, with no more failed projects. COS Service Zones brings broadband to homes all across the globe. Let’s discover the demand in your community.

About COS Systems
COS SYSTEMS is a leading provider of software to plan, deploy, and manage modern broadband networks that support services from one or more providers, while using a powerful yet simple self-service interface. COS Systems takes customer needs and delivers innovative software solutions that streamline operations, accelerate revenue, and result in more satisfied subscribers. Learn more about COS Systems on www.cossystems.com.

About Reabra
REABRA provides Brazil’s best option to get connected to the Internet at gigabit speeds. With a fiber-optic based open network infrastructure, subscribers are able to choose high-speed services from multiple service providers. This competition between providers ensures high-quality services at competitive prices. While current Brazilian providers are increasingly implementing data caps for customers, Reabra is proud to offer services on their network with unlimited data traffic and no long-term commitments.

For additional information contact:
Isak Finér
Chief Marketing Officer
COS Systems AB
+46-737 51 99 38
isak.finer@cossystems.com
www.cossystems.com

Felipe Trevisan
Founder and CEO
Reabra
+55 (11) 96922-7667
felipe@reabra.com.br
www.reabra.com.br

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COS Service Zones shows public utility where to invest

kpud

 

Kitsap Public Utility District uses demand aggregation tool to validate demand before investing public funds in fiber infrastructure.

KITSAP COUNTY, Washington – Little more than a year ago, residents started informally inquiring with the Kitsap Public Utility District (KPUD) to explore whether the PUD could provide internet infrastructure, rather than relying on traditional telecom and cable providers who were not meeting the needs of this rural, mountainous region within commuting distance of Seattle.

“Kitsap PUD has been providing services to Anchor Institutions in Kitsap County for 15 years.  Recently residents have been inquiring on how they obtain access to this fiber to have quality and reliable high-speed broadband services at their homes,” recalled KPUD Superintendent of Telecom Paul Avis. “It has only been in the last year, with the FCC discussing open internet and Google Fiber, that we saw the extent of how unhappy residents were with their current services.” Case in point, “I live less than a half-mile from town,” Avis said, “and get less than 1 Mbps of service over a copper DSL line. Many residents can’t get any service at all.”

“As a government agency, we can’t rely on anecdotal data since we need to be responsible with public funds,” said Bob Hunter, General Manager at KPUD. “What’s most appealing with COS Service Zones is that it enables us to let the gathering and push of interest to come from the citizens. We want to be sure the residents are driving this.” COS Service Zones provides an effective framework for residents who are rallying for better service to have a greater role in gaining better Internet faster: “The system is very well designed and able to handle all the data and capture answers to the questions we have. Are people happy with current services? Where is the need? Do they want services from the PUD?” Hunter said. “The Champions aspect of Service Zones is going to be integral to our success: Not just in gathering information but in getting service to the residents.  The champions are able to explaining how it all works on a peer-to-peer basis, enabling PUD staffing to stay unchanged.”

“COS Service Zones enables the PUD to identify areas of need and want for open access telecommunications services and directs us to which neighborhoods to connect first, “ Avis said. “Because COS Systems’ technology enables self-service, once we’re deployed, we’ll be able to expand and continue to serve customers with minimal additional costs,” Avis said, describing the intent to continue working with the COS suite of products managing the day-to-day operations of the open-access network with COS Business Engine.

“If how COS Systems got involved is any indication,” notes COS’s Head of International Business Development Bjorn Wannman, “then it’s reasonable to expect that there is significant demand in Kitsap County. My first contact with this inspiring project was actually with a Kitsap resident, as a grassroots effort, who suggested we at COS connect with KPUD. This underscores the power of the community and its ability to engage; this is the very foundation of COS Service Zones.”

COS Chief Marketing Officer Isak Finér adds, “This is one of the most promising big-scale open-access projects in the US right now. They already have the backbone fiber infrastructure in the ground, and they know there is a great demand among the residents. With the right tool now in their hands to aggregate this demand and guide them to where they can confidently deploy to already committed customers, I’m positive this project will get a flying start and be a long-term success bringing new jobs and a higher quality of life to Kitsap County residents.”

About COS Service Zones

“Build it, and they will come?” Now, there’s a better way to roll-out fiber – with committed customers. No more deploying from one end of town to the other – then chasing customers.

  1. Draw multiple competing zones across your city or town.
  2. See demand build in real-time as customers signup using your branded website.
  3. Deploy, once target take rate is reached, to accelerate profitability.

Our mission: Subscriber-backed, successful fiber, and no more failed projects. COS Service Zones brings broadband to homes all across the globe. Let’s discover the demand in your community.

About COS Systems

COS SYSTEMS is a leading provider of software to plan, deploy and manage modern broadband networks that support services from one or more providers, using a powerful yet simple self-service interface. COS Systems takes customer needs and delivers innovative software solutions that streamline operations, accelerate revenue and deliver more satisfied subscribers.  Learn more about COS Systems on www.cossystems.com.

About Kitsap PUD

Kitsap Public Utility District (KPUD) is a municipal corporation in Washington State with incorporated boundaries parallel to Kitsap County. Our mission is building and strengthening communities through utility services.  We are proud to be connecting residents of Kitsap County to each other, to local government, and to the world.

Isak Finér
Chief Marketing Officer
COS Systems AB
+46-737 51 99 38
isak.finer@cossystems.com
cossystems.com

Paul Avis
Superintendent of Telecom
Kitsap PUD
(360) 626-7731
Paul@KPUD.org
KPUD.org

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Ideatek Recieves Quick Payback With COS Service Zones

Ideatek is a Kansas fiber provider using COS Service Zones to deliver high-speed internet to customers when they want it.

Customers showed a demand for broadband, and Ideatek is meeting that demand providing an ultra fast, reliable internet service, using a win-win system.

BUHLER, KANSAS – The self-described “Rural Kansas geeks” at Ideatek have been helping customers access the web at desired speeds since the team started in the market in 1999. All across Kansas, businesses and private consumers seek fiber connectivity as soon as possible, and Service Zones™ is helping Ideatek discover and meet that demand. Customers in urban areas and in rural communities are turning to Ideatek for fiber connectivity, expanding the company’s market and increasing access statewide at the same time. Read more

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Vumatel Credits COS Service Zones in BBC Magazine

“We could take Service Zones out of the box and make it work on day one. All we needed to do was add data, and we were off and running.”

Fast-growing South African firm says in Broadband Communities Magazine that COS Service Zones has made the search for customers in neighborhoods smarter and has boosted the company’s growth

Wanting to get away from the “build it and they will come” model of fiber-deployment, Vumatel used COS Systems Service Zones to pinpoint areas in communities across South Africa where demand was high. It’s been a critical part of the firm’s expansion in areas that have been underserved when it comes to Internet speed for years. Vumatel has already engaged more than 42 gated communities and suburbs in Johannesburg and Cape Town using Service Zones. Vumatel CEO Neil Schoeman aims to bring fiber to 200,000 homes in just a few years.

“We are incredibly pleased Vumatel has found COS to be so instrumental in its growth. We’re grateful for the opportunity to work with the ambitious firm, and we thank them for sharing their experiences in the BBC.”

says CMO Isak Finér. Read more