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In its ongoing commitment to inclusivity and user-friendly design, COS Systems is thrilled to announce the introduction of website accessibility features, including the integration of Braille support. This initiative represents a significant step forward in ensuring that our digital platforms are accessible to individuals with diverse abilities, fostering a more inclusive online experience for all users.

Website accessibility is a cornerstone of COS Systems’ mission to provide cutting-edge solutions that cater to the needs of a broad and varied audience. By incorporating best practices in web accessibility, we aim to eliminate barriers and create an environment where everyone, regardless of their abilities, can seamlessly navigate our website and access the information they need.

One key feature of our accessibility initiative is the integration of Braille support. Braille is a tactile writing system that enables individuals with visual impairments to read and comprehend written information through touch. COS Systems recognizes the importance of making our content accessible to the visually impaired community, and by implementing Braille support, we are empowering these users to explore and engage with our online resources independently.

Key elements of COS Systems’ website accessibility and Braille integration include:

1. **Screen Reader Compatibility:** Our website now works seamlessly with popular screen readers, ensuring that users with visual impairments can navigate and comprehend the content effortlessly.

2. **Alt Text for Images:** All images on our website are accompanied by descriptive alternative text, providing context and information for users who rely on text-to-speech technologies.

3. **Keyboard Navigation:** Enhanced keyboard navigation allows users to navigate through our website without the need for a mouse, catering to individuals with motor disabilities.

4. **Contrast and Color Considerations:** COS Systems has implemented a design that takes into account high contrast ratios and color considerations, benefiting users with visual impairments or color blindness.

5. **Braille-Compatible Content:** Key sections of our website now feature Braille-compatible versions, allowing users with Braille displays or embossers to access information with ease.

COS Systems is dedicated to staying at the forefront of technological advancements while simultaneously prioritizing accessibility. By implementing these features, we aim to create a more inclusive digital environment that reflects our commitment to diversity and equal access for all. As technology continues to evolve, so too will our dedication to ensuring that our digital platforms remain accessible and welcoming to users of all abilities.

Your customer’s journey usually starts with an address search on your marketplace to see which services are available at their location. Until now, every spelling mistake could lead to incorrect or no results at all! Our recently added Fuzzy Search functionality helps correct spelling mistakes, and even if only fragments of an address are entered into the search field, the correct address will be located and displayed. Fuzzy Search automatically corrects minor inaccuracies, which leads to more successful searches and a seamless ordering process for your subscribers. This small but significant update means smoother transactions for your customers and fewer support requests for you. 

Network Trouble Shooting COS Business Engine

File Attachments to Tickets

 

Getting a comprehensive overview of your network and fast is essential for network operators. Our new tree view displays the statuses of different network elements in the system and helps network operators visualize, locate, and troubleshoot any issues in their network quicker and more efficiently.

Our Provisioning Dashboard shows you the total count of ONTs (Optical Network Terminal) in your network and whether they are online or offline. From there, you can easily access the tree view that opens when you click on the network element widget:

COS Systems Network Monitoring

The nodes displayed in the tree are Technical Area, OLT, and port and you can see the count of how many ONTs there are on each level. 

You also see if these ONTs are online or offline – information we gather from our many hardware vendor integrations.

COS Systems Network Monitoring

You can click on the different nodes in the tree to get to the corresponding entity. By using this feature, a network operator can easily see if there is a problem on a specific OLT or port.

 

Many of our customers are already using the integrated online marketplace, enabling their subscribers to choose what they want when they want and no matter where they are – 24/7! Our updated and improved version of the platform allows for even more customization and makes it easier for you to

  • Customize the portal to your brand guidelines and needs
  • Modify existing templates and create your own look and feel