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Our Customer Success team keeps growing – Meet Mike Moser

Michael Moser Customer Success COS

Tell us a little bit about yourself – who are you, and what is your background?

Hi, I’m Mike Moser, proud dad to two young boys and blessed to be married to an incredible woman. Although originally from Ohio, I’ve been soaking up the South Florida sun for as long as I can remember—go Miami Dolphins! 

I began my career in hands-on technician roles, where I built a solid foundation in technical skills and problem-solving. I then moved into more strategic roles as a Sales Engineer, using my technical skillset to successfully meet and exceed customer expectations.

What caught your interest in COS Systems?

The people and company culture. I am particularly drawn to companies where employees are encouraged to innovate and collaborate openly, as I believe this is essential for achieving collective success. Throughout my career, I’ve thrived in environments that prioritize creativity and teamwork, and I see COS Systems as a place where I can contribute effectively while continuing to learn and grow.

Why should people contact you and press the “connect with Mike” button?

I bring a unique blend of technical expertise, strategic thinking, and creativity, which enables me to tackle complex challenges effectively while maintaining a relatable approach. Let’s connect and collaborate on finding solutions together. I’m excited to start a conversation with you!

Tell us a fun fact about yourself.

A fun fact about me is that I’m a passionate sports enthusiast. Whether I’m cheering on my favorite teams with my boys at live games, or strategizing in fantasy football leagues, sports have always played a significant role in my life. I love the competitive spirit and camaraderie that sports bring, finding them both energizing and enjoyable.

I also have a passion for cooking and love experimenting with new recipes. 

CONNECT WITH MIKE
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Our (US) team keeps growing – Meet Åsa Broman

Åsa Broman COS Customer Success Director
Åsa Broman, COS Customer Success Director
Tell us a little bit about yourself – who are you, and what is your background?

Hi, I am Åsa Broman. As you may guess from the strange letter in my name, I am Swedish, but  I currently live with my family in Palo Alto, California. I lived and worked in the Bay Area about 10 years ago as well, and the US feels like a second home, so it feels great to be back! For almost 25 years, I have worked in telcos and other infrastructure-related companies in a wide range of roles. The common denominator for those roles has been to connect people and bridge the gaps where teams or companies have different perspectives or competences. And no matter what my title has been, I have always been close to the customer. 

What caught your interest in COS Systems?

I was part of the big broadband and fiber rollout in Sweden, where the majority of the citizens got fiber access 10-20 years ago. Those investments have been crucial to reaching equal Internet access for everyone, including the possibility to take part in the digital transformation in all aspects of society. COS delivers a unique tool that can make this infrastructure improvement happen a lot faster and providing a better customer experience. With the current explosion of fiber rollouts in the US, I couldn’t resist joining the ride.

What are your goals for the coming months?

Full speed ahead – I am getting to know our customers through a number of implementation projects that we are running, and at the same time, getting familiar with the product and its (many) features. I am also looking forward to meeting my colleagues. We are spread out on three continents to support our customers in the best possible way. 

Why should people contact you and press the “connect with Åsa” button?

Don’t hesitate to connect with me if you are interested in broadband rollout or for any other reason connected to the experience I have from different fields.

Tell us a fun fact about yourself.
I love traveling. Many years ago, before I started a family, I went on several backpacking trips on a shoestring around the world. During those travels, I experienced many odd and memorable situations. On our honeymoon, we were backpacking in India and went on a camel safari in the desert. The starry sky was supposed to be amazing and super romantic. This particular night, it got overcast and ended up pouring for the first time in four years. Traveling is a lot like life in general – unexpected things happen that totally can change the path you anticipated from the beginning. This actually makes both living, and traveling, an exciting adventure. 

CONNECT WITH ÅSA
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Our (US) team keeps growing – Meet Åsa Broman

Åsa Broman COS Customer Success Director
Åsa Broman, COS Customer Success Director
Tell us a little bit about yourself – who are you, and what is your background?

Hi, I am Åsa Broman. As you may guess from the strange letter in my name, I am Swedish, but  I currently live with my family in Palo Alto, California. I lived and worked in the Bay Area about 10 years ago as well, and the US feels like a second home, so it feels great to be back! For almost 25 years, I have worked in telcos and other infrastructure-related companies in a wide range of roles. The common denominator for those roles has been to connect people and bridge the gaps where teams or companies have different perspectives or competences. And no matter what my title has been, I have always been close to the customer. 

What caught your interest in COS Systems?

I was part of the big broadband and fiber rollout in Sweden, where the majority of the citizens got fiber access 10-20 years ago. Those investments have been crucial to reaching equal Internet access for everyone, including the possibility to take part in the digital transformation in all aspects of society. COS delivers a unique tool that can make this infrastructure improvement happen a lot faster and providing a better customer experience. With the current explosion of fiber rollouts in the US, I couldn’t resist joining the ride.

What are your goals for the coming months?

Full speed ahead – I am getting to know our customers through a number of implementation projects that we are running, and at the same time, getting familiar with the product and its (many) features. I am also looking forward to meeting my colleagues. We are spread out on three continents to support our customers in the best possible way. 

Why should people contact you and press the “connect with Åsa” button?

Don’t hesitate to connect with me if you are interested in broadband rollout or for any other reason connected to the experience I have from different fields.

Tell us a fun fact about yourself.
I love traveling. Many years ago, before I started a family, I went on several backpacking trips on a shoestring around the world. During those travels, I experienced many odd and memorable situations. On our honeymoon, we were backpacking in India and went on a camel safari in the desert. The starry sky was supposed to be amazing and super romantic. This particular night, it got overcast and ended up pouring for the first time in four years. Traveling is a lot like life in general – unexpected things happen that totally can change the path you anticipated from the beginning. This actually makes both living, and traveling, an exciting adventure. 

CONNECT WITH ÅSA
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