We have a strong belief that sales can be marketing and marketing be sales. Sounds corny? Let us break it down. If we don’t just see our clients as someone we send a bill, but part of our family, we will do everything we can to see them have success in using our software platforms. If they are successful, they will be happy and show terrific results. Now we will have them as our references, and we can tell their story to the world. That in turn, will make more customers come to us. Simple, right?
As a Customer Success Manager at COS you play the key role for this to work. As a new customer signs up, that is just a tiny first step. Now the real job begins, and this is where you come in. You will make sure they know how to use our systems in an optimal way, you will build great relationships and you will care about their business as if it was your own. Whenever you can, you will deliver that little extra, to make sure they are happy to share their story about working with us.
Click here for a complete description on the position. We look forward to hearing from you.
Isak Finér, CMO&VP North America